PSR Surgery Scheduler

JOB REQUIREMENTS: Back PSR - Surgery Scheduler #26-086 Green Bay,Wisconsin, United States Apply X Facebook LinkedIn Email Copy LocationAllouez-005 Description This position is full-time 40-hours per week. Itis full-time benefit eligible. PSR - Surgery Scheduler Come work wherewe specialize in you We have nearly 2,000 reasons for you to consider acareer with Prevea Health-they're our employees. We're an organizationthat values kindness, responsibility, inclusivity, wellness andinspiration. At Prevea, we provide continuous education, training andsupport so every member of the team contributes to our success. Togetherwe are the best place to get care and the best place to give care. JobSummary The Patient Service Representative (PSR) role at Prevea Healthis responsible for welcoming, registering, and scheduling patientsand/or visitors in a friendly and positive manner. This position acts asa liaison between patients and medical staff. The Patient ServiceRepresentative (PSR) is responsible for creating a positive firstimpression for anyone who uses Prevea Health services, whether over thephone, in person, or through MyPrevea. What you will do Coordinatecommunication between patients, family members, medical staff,providers, and administrative staff via phone, in person, or throughMyPrevea. Obtain and confirm accurate demographic and insurance coverageinformation. Route medical inquiries, complaints & messages toappropriate parties. Assist patients and callers with financialinquiries, including policies, insurance, payments, and other financialneeds. Collect required payments, including co-payments, outstandingbalances, and payments due at the time of service. Complete necessaryaccount, referral, and claim edit workflows and maintenance in assignedwork queues Schedule and confirm patient appointments. Provide accuratedaily batch and/or deposits to appropriate staff for processing.Education Qualifications High School Diploma and/or GED RequiredExperience Qualifications 1-3 years Experience in customer service,insurance and/or healthcare setting Preferred Skills and AbilitiesDisplay proficient telephone and computer skills with clear andprofessional speaking abilities. Able to provide exceptional customerservice by assessing patient needs, meeting quality standards, andevaluating satisfaction. Capable of being empathetic and responsive topatient's needs by actively listening, asking appropriate questions,and continually looking for ways to provide assistance. Able toefficiently multi-task and adapt to fast-paced environments withfrequently changing protocols and processes. Capable of effectively andpositively interacting with staff members throughout the company.Promote teamwork and provide a supportive environment throughout the...For full info follow application link. Prevea is an Equal EmploymentOpportunity/Affirmative Action employer APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/1B3337F6492F4A2D

Created: 2026-02-23