Cyber Service Delivery Lead (Service Delivery Manager) ...

Cyber Service Delivery Lead (Service Delivery Manager) - U.S. Citizenship Required Category: Project Management Main location: United States, Virginia, Fairfax Alternate Location(s): United States, Louisiana, Lafayette Position ID: J0226-1809 Employment Type: Full Time U.S. - CGI Federal roles - What we do matters ( By playing this video you consent to Google/YouTube processing your data and using cookies u2013Learn more (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . Position Description: Join one of the worldu2019s top 5 global IT companies and help shape the future of cybersecurity for the federal government At CGI Federal, youu2019re not just an employeeu2014youu2019re a shareholder and part of a 90,000-member strong community driving innovation across 40 countries. Weu2019re seeking a dynamic Cyber Service Delivery Lead to play a critical role in delivering cutting-edge cyber capabilities for the Department of Homeland Securityu2019s Continuous Diagnostics and Mitigation (CDM) program. As the Cyber Service Delivery Lead (Service Delivery Manager), you will oversee the seamless delivery of continuous monitoring solutions through a cloud-based shared service. Acting as the primary point of contact for a portfolio of federal agencies, youu2019ll manage client relationships, lead project planning and implementation, and ensure ongoing operational excellence. This role demands strong project management skills, the ability to engage with senior executives, and a passion for driving innovation in cybersecurity. This position is located in one of CGI Federal's offices in Fairfax, VA or Lafayette, LA; however, a hybrid working model is acceptable. You will be required to work in a CGI Federal office two days per week. Your future duties and responsibilities: u2022 Manage all task order deliverables for assigned agencies, including Agency Cutover Plans and SELC documentation. u2022 Conduct SELC gate reviews and coordinate client communications. u2022 Support budgeting and resource planning for agency cutovers, including cost estimates for hardware, software, and cloud services. u2022 Maintain detailed project schedules and provide updates to the Integrated Master Schedule (IMS). u2022 Ensure compliance with program timelines and deliverables. u2022 Collaborate with training, governance, and change management teams to tailor CDM materials for agency needs. u2022 Identify and implement process improvements for scheduling and coordination. u2022 Participate in roadmap and innovation sessions. u2022 Monitor and mitigate project risks and issues. Required qualifications to be successful in this role: u2022 U.S. citizenship (due to government contract requirements). u2022 5u20138 years of experience managing IT or cybersecurity projects. u2022 Proven experience leading IT implementations and working with government clients. u2022 Proficiency in Microsoft Project and critical path analysis. u2022 Strong ability to build relationships across all organizational levels and navigate complex stakeholder environments. u2022 Experience conducting government SELC gate reviews. u2022 Ability to manage multiple priorities in a matrixed environment. Desired qualifications: u2022 Experience with shared services and Agile methodologies. u2022 Ability to set operational objectives and delegate effectively. u2022 Strong organizational skills to balance competing priorities. CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89,600.00 - $218,200.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: u2022 Competitive compensation u2022 Comprehensive insurance options u2022 Matching contributions through the 401(k) plan and the share purchase plan u2022 Paid time off for vacation, holidays and sick time u2022 Paid parental leave u2022 Learning opportunities and tuition assistance u2022 Wellness and well-being programs #CGIFederalJob #LI-MC3 #DHSCareers Skills: + Client Management + Delivery Support + English + Data Analysis + Project Management What you can expect from us: Together, as owners, letu2019s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youu2019ll reach your full potential becauseu2026 You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thatu2019s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companyu2019s strategy and direction. Your work creates value. Youu2019ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youu2019ll shape your career by joining a company built to grow and last. Youu2019ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamu2014one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills Clickhere (to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIu2019s legal duty to furnish information.

Created: 2026-02-23