Accounts Receivable Coordinator - Seasonal

The Account Receivables Coordinator (Seasonal) is responsible for managing customer accounts with a strong focus on payment collection, revenue protection, and issue resolution related to installation services. This role ensures timely collection of remaining payments, processes customer payments, resolves billing discrepancies, and partners cross-functionally to reduce outstanding balances while supporting a positive customer experience.This position collaborates with stores, Outside Sales Design Consultants, installation partners, and internal departments to ensure accounts are financially cleared.This is a full-time, hourly, contract position (with potential to become permanent). Must be based in Coppell, TX or the surrounding area and willing to work onsite. This is not a remote position. Starting pay for this role is $20.00 - $22.00/hour. Principal Duties and ResponsibilitiesProactively collect outstanding installation fees and follow up on past-due balancesContact customers via phone and email regarding payment discrepancies or incomplete paymentsProcess installation charges on TCS credit cards and ensure accurate payment applicationResolve billing disputes in partnership with stores and internal teamsMaintain accurate documentation of payment status and account notes in SalesforceMonitor aging reports and prioritize high-value or time-sensitive accountsEnsure accounts are financially cleared prior to installation schedulingCommunicate payment requirements to customers clearly and professionallySupport communication between customers, stores, and installers as neededUpdate installation orders for changes in pricing or scopeMaintain awareness of sales promotions impacting billingPerforms all other assigned tasks and dutiesExperience and Skills RequiredExperience in customer service or operations field, preferred; experience in collections, accounts receivable, or payment processing preferredComfort having direct payment conversations with customersAbility to manage difficult conversations while preserving customer relationshipsExperience reviewing account aging reports or resolving billing discrepanciesStrong computer skills: proficiency in Outlook, Word, and knowledge of ExcelGood analytical and problem solving skillsIs committed to working scheduled hours and has the flexibility to work additional hours based on changing business needsKnowledge of industry business and passion for following trends in the industryAbility to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organizationAbility to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or weekFlexible, with a positive attitude and passion for knowledgeStrong time management and organizational skills with the ability to successfully manage multiple projects at oncePossess focused attention to detail and solid organizational and prioritization skills while working quickly and accurately under pressureProfessional manner and strong communication skills internally and with outside vendor partnersMakes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process informationAbility to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team, sustainable, life-changing, unique, trust and partnershipThis is a seasonal position, with potential to convert to a full time exempt position, although not guaranteed.Company will not pay costs associated with immigration sponsorship.The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with theAmericans with Disabilities ActOffice Physical RequirementsState Specific Notices

Created: 2026-02-25