Administrative Specialist - Behavioral Health

Pay: $20/hourlyAre you passionate about supporting mental health care in a compassionate, organized, and trauma-informed way? We are looking for a dedicated and detail-oriented Administrative Specialist to join our team at a licensed mental health clinic. As the first point of contact for clients, visitors, and staff, you’ll play an essential role in creating a welcoming, efficient, and supportive environment. If you are someone who thrives in a fast-paced environment, enjoys helping others, and has a keen eye for detail, we’d love to hear from you!Benefits for Full-time employees:Health Insurance:Offered throughBlue Cross Blue Shield, with generous company contribution.Enhanced Retirement Plan:25% - 33% Employer matchbased on tenure.Student Loan Assistance:Consolidation, counseling, & limited employer contribution!Discounted Tuition with College & University Partnerships!TuitionAssistance:Reimbursed or prepaidcollege coursework!Home Mortgage Initiative:Favorabledown payment(3-5%), reduced closing costs co-paid by Seven Hills!Work-Life Balance:Generous AccruedPaidVacation:3 weeksin your first year!VacationCash-OutOption3PaidPersonal Days11PaidHolidaysAccruedPaidSick TimeBenefits for Part-time Employees:AccruedPaidSick TimeEnhanced Retirement Plan:25% - 33% Employer match(Minimum of 20 worked hours per week)Student Loan Assistance:Consolidation and free debt counseling!Personal PTO- (Minimum 20 hour regular part-time schedule - does not apply to per diem)Why Join Us?:Make a Difference: Be an essential part of a team that provides high-quality, trauma-informed care to individuals in need.Work Environment: Join a compassionate, collaborative, and supportive team dedicated to improving mental health outcomes.Professional Development: We value your growth and provide opportunities for learning and advancement within the organization.Comprehensive Benefits: Enjoy competitive compensation and benefits in a stable, rewarding role.Client & Visitor Reception: Serve as the first point of contact for clients and visitors, greeting them warmly and assisting with check-in and check-out procedures. Ensure a positive and professional experience for everyone who walks through the door.Phone & Communication Management: Answer phones, respond to inquiries, and direct calls or messages to the appropriate staff in a timely, professional manner.Appointment Scheduling: Manage clinician calendars, schedule appointments, and coordinate effectively using our Electronic Health Record (EHR) system.Insurance & Payments: Verify insurance coverage, collect copayments, and assist clients with necessary intake or consent forms, ensuring seamless billing and documentation processes.Confidentiality & Compliance: Maintain strict adherence to HIPAA regulations and ensure confidentiality in all interactions.Administrative Support: Assist with various administrative tasks such as copying, faxing, scanning, filing, and providing support for clinicians and administrative staff as needed.Front Office Management: Maintain a clean, organized, and trauma-informed reception area to ensure a safe and welcoming environment for clients and staff.Data Entry & Reporting: Assist with data entry, report generation, and documentation to support program compliance and funding requirements.Support During Audits & Inspections: Provide administrative assistance during audits, inspections, or licensing reviews to ensure smooth operations.Other Duties as Assigned: Perform other administrative tasks as required to support overall clinic operations and provide a high level of service.Education: High School Diploma, GED, or HiSET required.Experience: 1-3 years of related experience, preferably in a healthcare or mental health setting.Technical Skills: Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and ability to navigate the internet and EHR systems.Customer Service Skills: Excellent interpersonal skills, with a friendly, approachable demeanor for interacting with clients, visitors, and staff.Organizational Skills: Strong attention to detail and ability to manage multiple tasks efficiently while maintaining a calm and organized workspace.Confidentiality & Ethics: Ability to handle sensitive information with discretion, and uphold confidentiality in all interactions according to HIPAA regulations.Physical Requirements: Ability to carry out primary job functions while sitting and standing for extended periods. Must be able to perform tasks in a noisy environment, and lift items (up to 50 lbs) when needed.Driving: Valid driver’s license and reliable personal transportation, as the role may require occasional travel.

Created: 2026-04-04