Garnishment Services Specialist I

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if itu2019s career development you desire, we provide that, too At Paylocity, people matter most and have always been at the heart of our business. Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us In-Office: This is a 100% in-office role based at one of our U.S. office locations (Meridian, ID or Rochester, NY or Schaumburg, IL). Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview The Garnishment Services Specialist Level I (GSS I) is responsible for providing excellent support for all Paylocityu2019s clients that subscribe to this service (except emerging markets). Their primary duties include reading & interpreting court orders (except creditors), setting up the garnishment with correct calculation codes in HR&P Wage Attachment Wizard, scheduling welcome client calls, be able to enter multiple child supports (including prorations). The ideal candidate demonstrates an interest in the Garnishment field and has a desire for continuous learning and improvement. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. u2022 Maintain garnishment rules in system to determine proper withholding from employee wages according to state rules and garnishment type. u2022 Maintain employee garnishment data with applicable start and stop dates for each order promptly according to information contained within order and applicable deadlines. Processes ordered wage garnishments: child support, student loans, wage assignments, bankruptcy orders, state and federal tax levies. u2022 Process E-file documents to courts (as applicable) u2022 Responds in a timely manner to clientu2019s garnishment inquiries. u2022 Partner with Account Managers to provide resolution to client inquiries. u2022 Proactively identify issues and utilize available resources to identify appropriate solutions for clients. u2022 Provide professional & appropriate internal/ external communication as well as progress updates to all stakeholders. u2022 Manage time effectively and prioritize tasks in order to meet deadlines. u2022 Validate Garnishment Orders/ Writs are in compliance with local, state, federal laws and ebooks. u2022 Provide clients guidance on garnishment compliance best practices, organizational change management and Paylocity product fit. u2022 Ability to manage emerging markets, mid, majors clients with appropriate response time, call metrics, DOCC client service experience, provide Garnishment policy updates with Federal, state, local legislative changes. u2022 Review GMS Community page, GMS Teams Channel for resolution to client issues and best practices. u2022 Maintain a high level of confidentiality and discretion when handling sensitive employee information. u2022 Completes other duties as assigned. Education and Experience u2022 High School Diploma required. Bacheloru2019s Degree, preferred. u2022 Minimum of 1 year of experience in a client-facing role, payroll, accounting, finance, garnishment processing, and/or taxes in a customer service or shared services call center environment. u2022 Experience in a Paylocity account manager or implementation consultant role is preferred. u2022 Excellent communication and relationship-building skills. u2022 Must display sophisticated writing and interpersonal communication skills. u2022 Attention to detail. u2022 Excellent organizational skills and ability to work independently. u2022 Proficiency in Microsoft Office, including Outlook, Excel, PowerPoint u2022 Ability to manage changing priorities, meet deadlines, and adapt to a changing business environment. u2022 Ability to problem solve, analyze information, work in team environment, demonstrate professionalism. u2022 Ability to understand, interpret, and apply the legal mandates and restrictions related to garnishments laws and regulations. u2022 General knowledge of federal and state payroll regulations and garnishment laws. Physical requirements u2022 Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day. u2022 Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employeesu2019 differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $34,000 - $55,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. ( This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via

Created: 2026-02-25