Mortgage Support Assistant I

Mortgage Support Assistant Level I The Mortgage Support Assistant provides essential administrative and customer support to Mortgage Loan Officers, Processors, Closers, and Supervisory Staff. This role helps ensure that mortgage applications move smoothly through the process and that members receive timely, helpful assistance. What Youu2019ll Do 1. Support Daily Mortgage Operations + Welcome and assist members in person and over the phone. + Organize and track incoming mortgage applications. + Schedule preu2011qualification and loan application appointments. + Route calls and document member interactions. + Manage office supplies and coordinate equipment maintenance. + Handle filing, copying, faxing, and preparing FedEx packages. + Sort and distribute incoming mail. + Prepare weekly production reports and support marketing material needs. 2. Assist With Mortgage Administration & Postu2011Closing Tasks + Review daily production reports and take followu2011up actions as needed. + Prepare loan files for delivery to Secondary Marketing after closing. + Review and submit appraisal invoices for payment. + Retrieve outstanding loan documents after closing. 3. Help With Application Processing & Member Support + Prepare initial application packets for files not automatically routed. + Set up new applications by printing credit reports and documentation. + Provide general mortgage-related guidance to members. + Send required initial disclosures (MDIA, RESPA, GFE) and update systems with correct dates and fees. + Assist Loan Officers/Processors with follow-up tasks such as requesting title work, insurance, and employment verification. + Support closing by helping with the delivery of funds and loan proceeds. + Preu2011qualify members or take applications when needed. 4. Other Duties + Perform additional tasks as assigned by leadership. Level Differences Level I + Focuses on core administrative tasks (e.g., greeting members, tracking incoming loans, and file preparation). + Reviews production reports and delivers completed loan files to Secondary Marketing. Job Type & Location This is a Contract to Hire position based out of Pensacola, FL. Pay and Benefits The pay range for this position is $15.00 - $15.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Pensacola,FL. Application Deadline This position is anticipated to close on Mar 10, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-02-26