Patient Financial Coordinator

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Are you a skilled medical office professional looking to broaden your horizons? We have an exciting opportunity for a Patient Financial Coordinator who will play a crucial role in ensuring patients receive the care they need. If you're passionate about healthcare, finance, and teamwork-and have experience navigating health insurance and authorizations-read on As a Patient Financial Coordinator, you'll be at the forefront of patient care, ensuring insurance benefits are verified, prior authorizations are obtained, and financial assistance options are explored. The ideal candidate will be knowledgeable about health insurance, authorization processes, and coverage requirements, using that expertise to help minimize barriers to care. Your work will contribute to a seamless patient experience, and your ability to collaborate with providers and internal departments will make a meaningful impact. Why Join Our Team? + Teamwork: At our medical oncology office at UPMC Northwest, teamwork is at the heart of what we do. Collaborating with colleagues and providers is essential for success. + Work-Life Balance: This full-time position offers regular hours-Monday through Friday, 8:00 am to 4:30 pm. _No evenings, holidays, or weekends_ + Impact: Your work directly impacts patients' lives. You'll be part of a compassionate team dedicated to making a difference. Ready for the challenge? Apply online today and be part of our mission to provide exceptional care at Hillman Cancer Center Responsibilities: + Assist with inquiries from walk-in patients regarding billing problems in conjunction with the Patient Financial Services Department. + Assist patients with applying for UPMC Financial Assistance program. Ensure that all the regulatory and financial requirements are met. + Maintain compliance with quality standards. + Monitor the various work lists and work queues to ensure the appropriate follow-up within the expected time periods. Resolve complex outstanding patient issues. + Perform benefit education and financial counseling on potential out of pocket transplant related expenses with patients during clinic appointments and subsequent discussion via telephone on an as needed basis. + Submit Medical Assistance Presumptive Eligibility applications with the mandated requirement of five days. + Maintain department productivity levels. + Conduct daily review and analysis of accounts flagged for review. + Assist uninsured or underinsured patients with obtaining health care coverage, with either the Health Insurance Exchange Marketplace or Pennsylvania Medical Assistance. + Performs duties and job responsibilities in a manner which promotes the core values of UPMC (Quality and Safety, Dignity an Respect, Caring and Listening, Excellent and Innovation, Responsibility and Integrity) in all consumer and UPMC interactions. + HS/Equivalent and 4 years of experience + OR BS required + Prior experience working with patients required. + Familiarity with Pennsylvania Medical Assistance, UPMC Financial Assistance Program preferred. + Strong PC and computer skills are required. + Must possess excellent communication and customer service skills. + Must display leadership skills. + Must be able to pass the Certified Application Counseling training within the first 4 weeks of employment. + Must be dependable, professional, have strong interpersonal skills, be an excellent communicator and have the ability to prioritize the workload.Licensure, Certifications, and Clearances: + Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Created: 2026-02-26