Investment Services Coordinator

Job Title: Investment Services Coordinatoru00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0FLSA Status: Non-exemptu00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0Department:u00a0 Investment Services (Brokerage)Hours of Operation:u00a0 8:00am - 4:30pm Monday - Fridayu00a0u00a0General Job Summary:Provide administrative support for Financial Advisors in Brokerage anizational Duties and Responsibilities:Supports the mission, vision and philosophy of the Bank.u00a0 Complies willingly with all organizational policies and procedures.Supports all functions that maintain compliance with regulatory agencies.Essential Duties and Responsibilities:Opening and providing maintenance on a variety of accounts (including direct account) and processing transfers from other Broker/Dealers through ACAT system.u00a0Ensuring that paperwork turned in is complete and then submit items that require Branch Manager signature to the Manager for pleting transfer of money market balances for clients in the form of ACH, issuing checks, wires and journals.Daily problem solve for individual instances that require attention to our client base.u00a0 Providing phone based and in person support to Brokerage Clients that have questions and need assistance with their accounts.Keep document due lists current for assigned advisors, setting up ACH linking, updating account information such as address and phone number changes, notifying and assisting Advisors with Alerts pertaining to client accounts and linking accounts held off site to Direct RJ accounts.Imaging documents to client files and following up to ensure request are completed.u00a0 Also entering notes in to CRM on client accounts.u00a0Processing or serving as back up in the preparation of the Daily cash Blotter which includes entering checks received from clients to place in Brokerage accounts.u00a0Assist when necessary with coordinating Branch Functions and Meeting preparation (including running necessary account reports for Branch Manager and Advisors)Assist Brokeru2019s in projects to increase client penetration which includes mass mailings, annual account review meeting schedules, etc.Serve as a Back Up to Office Support StaffOther Functions:Speaks with Mutual Fund, Annuity, or Insurance Companies for literature, information or client activityOrders supplies for departmentInputs annuity, mutual fund or stock orders given by Financial AdvisorOther duties as assignedWorking Conditions:Office setting and occasional travel to branches requiredMinimum Job Requirements:Education: High school Diploma or GED EquivalentExperience: Experience in the financial services industryu00a0Specific Skills:u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0Work under pressure on multiple tasks concurrently and meet deadlines in a fast-paced work environment with request interruptions and changing prioritiesAnalyze and solve problemsCommunicate effectively, both orally and in writing with associates, and internal and external customersWork independently as well as collaboratively within a team environmentHandle stressful situations and provide a high level of customer service in a calm and professional manner.Licenses: Willingness to obtain Series 7Physical Requirements:The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Primarily sedentary work performed in an office environmentAbility to sit for extended periods of time while working at a computerFrequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipmentAbility to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in personVisual acuity sufficient to read computer screens, printed documents, and financial dataOccasional standing, walking, bending, or reachingAbility to lift and carry up to 10-15 pounds occasionally (e.g., files, office supplies)

Created: 2026-02-26