Venue Technology Supervisor - Leader Bank Pavilion

The RoleCandidate eligible for this position must be customer service-focused, with the ability to work independently and be flexible to help support at any Legends Hospitality locations. The person filling this position will have success if they possess the ability to work in a fast paced, dynamic work environment with changing work priorities. The qualified individual will also possess solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external pany Overview:Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.ResponsibilitiesCandidate eligible for this position must be customer service-focused, with the ability to work independently and be flexible to help support at any Legends Hospitality locations. The person filling this position will have success if they possess the ability to work in a fast paced, dynamic work environment with changing work priorities. The qualified individual will also possess solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.u2022 Provide event day setup and support of multiple point-of-sale systemsu2022 Provide excellent desktop support services to internal staff u2022 Work with vendors and service providers to resolve issues and implement changesu2022 Must be able to communicate productively and professionally across all managerial levelsu2022 Must have the ability to work during most events being held at the facility (including late nights and weekends)u2022 Provide level 1 & 2 support of all point-of-sale system problems and escalate with inside and outside service providers when necessaryu2022 Initiates and implements improvements to areas of responsibilityu2022 Serves as building wide point of contact on IT related mattersu2022 Conduct stadium walk-through to ensure all systems are operational prior to and during all eventsu2022 Replacement of defective hardware before, during and after eventsu2022 Diagnoses of software, firmware, & hardware errors and breakage, and execution of solutionsu2022 Work with external vendors on support of proprietary systemsu2022 Tracking RMAu2019s of all equipment inbound and outbound for repairsu2022 Maintains a thorough knowledge of the organization and adheres to all standards and practicesu2022 Perform other duties as assigned by IT Manager and ControllerQualificationsu2022 Bacheloru2019s degree in Computer Information Systems or related field (Experience can be substituted for education)u2022 1-3+ years of relevant work experienceu2022 Basic PC hardware knowledgeu2022 Good understanding on networking including TCP/IP, VLANu2019su2022 Administration experience with Windows 2003, 2008, 2008R2 operating systemsu2022 Experience with wireless LAN conceptsu2022 Experience with Windows XP/Windows 7 and Microsoft Office Suiteu2022 Experience with virtual environments both servers and desktopsu2022 Eagerness to work in a rapidly changing, diverse environment and a willingness to accommodate the schedule in a sports and entertainment venueu2022 Must be able to adapt to environment changes immediatelyu2022 Highly effective oral presentation and written communication skillsu2022 Must be able to report to the stadium no less than 4 hours prior to each game/event, or as directedu2022 Flexible scheduling and reliable transportation required (Applicant may be asked to work events at other Legends sites in the LA/OC area)u2022 Working knowledge of Microsoft and Mac applications to include operating system, office systems, and server networking terminologiesu2022 Knowledge and usage of wireless terminologies and security technologiesu2022 Knowledge in CAT5/6 crimping in different cable configurations. (Making LAN cables)u2022 Experience with Quest, Counterpoint or SQL systemsu2022 Exposure to event support or retail sales experience preferred but not requiredu2022 Relevant industry certificationsu2022 Able to move fast and act on assigned dutiesu2022 Ability to walk, stand, or sit for extended periods of timeu2022 Ability to reach, bend, stoop, wipe, push and pullu2022 Ability to lift and carry items weighing 10-30 pounds, and up to 50 pounds pay rate $15-$20 per hour Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Created: 2026-02-26