Sales Associate - West LA
MSCCN - Los Angeles, CA
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At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patientu2019s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised. What You Can Expect The Sales Associate I reports to the sales team lead or their designee (RSD/RSM or others) within a territory or region. This entry-level role provides technical, clinical, and logistical support to the sales team and healthcare providers in hospitals or ambulatory surgery centers. The Sales Associate I builds foundational expertise in Zimmer Biometu2019s implants, instruments, and technologies while offering on-site guidance to surgeons and operating room staff. This role supports the broader sales team and serves as a key contributor to ensuring the success of surgical cases and high customer satisfaction. This developmental position acts as a pathway to Sales Associate II and III. How You'll Create Impact u2022 Attends and participates in weekly and monthly sales team meetings as a valuable contributor. u2022 Builds strong relationships with key surgeons and continue to drive knowledge and expertise to cover prioritized Zimmer Biomet and MedTech products through procedures with clinical proficiency. u2022 Supports the sales team by providing excellent customer service and support, identifying customer buying signals, gather competitive intelligence, and looking for opportunities to upsell or cross with existing customers. u2022 Coordinates surgery schedule including templating for cases, requests implants and instruments through SMS. u2022 Post-procedure ensures all Zimmer Biomet products used are properly accounted for billing inventory replenishment. u2022 Provide on-site and remote clinical support, education training with a problem-solving mindset to surgeons and OR staff. u2022 Assist in implementing and integrating medical devices or clinical solutions into clinical practice. u2022 Act as a product expert, delivering technical support during procedures, demonstrations, and evaluations. u2022 Collaborate with sales and marketing teams to support product launches and customer engagement initiatives. u2022 Gather clinical feedback from end-users and relay insights to internal teams for product development and improvement. u2022 Support clinical trials, including site initiation, training, monitoring, and documentation as needed. u2022 Ensure compliance with regulatory and ethical standards in all clinical interactions. u2022 Provides after hour and/or evening case coverage and add on case coverage for team and/or territory. Includes weekend and on-call case coverage and add on case coverage for team and/or territory. u2022 Collaborate with and provide sales support for team and/or territory, which includes the transportation of Zimmer Biomet instruments and implants for day, evening, add on or weekend cases. u2022 Remains attentive to detail to ensure implants and instruments are accurate, clean, and complete, reviews surgical plans thoroughly before each case, and prevents costly errors through prep and vigilance. u2022 Strictly adheres to all policies and SOPs regarding the interaction with HCP (Health Care Professionals), product handling and complaints, expense reporting, sales activities and training. _This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act._ What Makes You Stand Out u2022 Must be mobile and willing to travel. u2022 Willing and capable of carrying weights up to 50 lbs. u2022 Foundational knowledge of orthopedic surgical protocols, instrumentation, and sterile techniques. u2022 Effective verbal and written communication, translating technical knowledge into practical guidance. u2022 Displays professionalism and presence through a composed, confident, and respectful demeanor in clinical settings. u2022 Builds trust and credibility with clinical staff and surgeons. u2022 Attention to detail in reviewing surgical plans, prepping instruments, and ensuring case accuracy. u2022 Strong team orientation and collaboration with sales reps, hospital staff, and peers. u2022 Organizational skills to manage multiple facilities, priorities, and documentation. u2022 Proactive in preparation, including reviewing case schedules and equipment readiness. u2022 Remains adaptable and learning focused by quickly learning new products, procedures, technologies, adjusting to surgeonsu2019 preferences and variations, and embracing feedback to improve clinical acumen continuously. u2022 Communicate clearly in verbal and written form in English. u2022 Perform all other duties as assigned. Your Background u2022 A minimum of an associate's degree, medical certification, or equivalent education and experience is required. u2022 0-2 years of sales or sales service experience in medical device or surgical. Physical Requirements Travel Expectations Up to 50% Expected Compensation Range: $60,000 - $70,000 EOE/M/F/Vet/Disability
Created: 2026-02-26