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Accounts Receivable Collections Specialist

MSCCN - Baton Rouge, LA

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Job Description

Collections SpecialistTemp-to-HireLocation: Baton Rouge, LA 70809Start:ASAPPay: $23-$25/ HourShift:M-F 8am- 5pm, 40 hrs/ weekOn-Site Requirement- Must be able to commute daily(onsite attendance required daily). Not a remote position.Experience- Minimum 1-2 yearsin Accounts Receivable and/or Collections- Proven experience managing open invoices and customer payment cycles- High school Diploma or EquivalentSystems and Technical Skills- Experience withD365 Finance and Operationspreferred (or similar ERPs: SAP, Oracle, NetSuite, etc.)- Strong ability to document collection activity directly in the ERP- Skilled inExcelfor aging reviews, account tracking, and reportingCollections and Communication Skills- Experience makingoutbound collection callsto customers- Professional and confident in resolving payment issues- Timely and accurate in responding to customer and internal emails- Able to manage a portfolio of accounts and prioritize collections effortsProblem Solving and Escalations- Strongproblem-solving skillsto identify root causes of delinquency- Ability to handle account disputes and work cross-functionally toward resolution- Knows when and how to appropriatelyescalatehigh-risk accounts, non-payment, or billing concerns to leadershipWork Habits and Documentation- Consistently addsdetailed noteson customer interactions and follow-ups- Able to follow procedures and escalation workflows- Can workindependentlyonce trained while staying aligned with team prioritiesProfessional Expectations- Must have ago-getter attitudeand strong team spirit- Positive, proactive mindset with willingness to support the broader AR function

Created: 2026-02-26

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