Outreach and Student Recruitment Coordinator

Position SummaryThe Outreach and Recruitment Specialist is responsible for ensuring their assigned JobTrain career track(s) meet enrollment targets for each cohort in a timely manner. The coordinator conducts research to identify sources for students who fit JobTrains target clients, participates in outreach events to inform potential students of JobTrains offerings, and then works with clients to support them throughout the registration process. The coordinator will maintain detailed records the JobTrain database for each client in order to generate reports to show progress against goals. This position will primarily work onsite with some work from home flexibility.Major Duties and Responsibilities Conduct ongoing outreach to recruit clients for all JobTrain programs and services, but with particular focus on assigned career training program(s). This will include but not be limited to:Remain abreast of upcoming course start dates and plan and conduct outreach and recruitment efforts accordinglyBuild and maintain relationships with relevant partner organizations, attending meetings as appropriateCanvas and distribute flyers in assigned geographic areas as neededRespond to inquiries from the public and community organizations with information and materials, as appropriateRepresent JobTrain at outreach events, including occasional evening and weekend eventsSeek out and participate in opportunities to promote JobTrain programs and servicesGuide and assist clients through the entire registration process for assigned career training courses. This may include (but is not limited to) the following:Assist clients with completion of application (intake form) and submission of documents, as neededGuide clients through the assessment process (if applicable)If clients assessment scores are not sufficient for them to enroll in the program of their choice, direct them to available resources for increasing their knowledge and skills: Maintain contact with clients and partners throughout the remediation period and Re-integrate clients into the career training registration process after successful re-assessmentEnsure that clients are smoothly and successfully transitioned to the appropriate Career Development Specialist after meeting all registration and assessment requirementsAnswer additional questions or help with any aspect of the registration process as needed, collaborating effectively with appropriate JobTrain staff as requiredMaintain timely and accurate client and outreach records in Salesforce database, including notes on all contacts, ensuring all required steps are completed, all required information has been collected, and detailing specific services providedGenerate up to date regular / ad hoc reports to monitor and inform others on client progress and outreach activityTravel to relevant events / meetings in Bay Area to complete tasks as neededAssist with other administrative duties as needed, including providing breaks to the front-desk receptionistPartner with JobTrain staff to provide input / feedback to document and proactively and continuously improve career development / JobTrain processes.QualificationsExperienceOutreach and Recruitment Coordinator 1: Demonstrated experience working independently in a customer service / office environment. Outreach and Recruitment Coordinator 2: Demonstrated experience working as an outreach coordinator 1 (at least one year or relevant experience) and successfully meeting all responsibilities of role. Knowledge, Skills and AbilitiesJob Knowledge - Relevant and up-to-date intermediate administrative skills Client Orientation - able to identify and act upon the needs of diverse clients, partners, and staff with a service orientation, to ultimately maximize impactDependable and Detail Oriented - dependable and punctual for work and events, ability to successfully ability to perform duties with strong attention to detail in a timely mannerOrganization skills - ability to multi-task and follow processes, policies and procedures in an organized manner, set priorities and meet goals and objectivesCommunication Skills - ability to communicate professionally verbally and in writing with integrity, comfortable making presentations to external groups and working 0ne-on-one in a supportive manner with clientsCollaboration / Teamwork - ability to effectively collaborate with internal and external partners, respectfully engage with diverse populations, and work independently or as a member of a teamTechnology - Strong intermediate level knowledge of MS Office (Excel, Word, Outlook, Teams, PowerPoint) and database technology (Salesforce experience a plus)COVID-19 CertificationJobTrain requires that all employees be fully vaccinated against COVID-19, except as required by law. Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated from COVID-19, subject to reasonable accommodations for medical or religious reasons, and/or as otherwise required by applicable pensation and BenefitsJobTrain offers a competitive salary, numerous health benefit plans and premium coverage of 90%, vision and dental, flex spending and HSA programs, 401K with a 5% match after joining, EAP and emergency services, vacation time, paid sick leave, long-term disability and life insurance. We also pay employees for 10 observed holidays including a whole week off between Christmas Eve and New Years Day.The anticipated hiring rates is as follows:Outreach and Recruitment Coordinator 1: $27.16Outreach and Recruitment Coordinator 2: $28This is based upon the candidate's relevant skills and experience.To ApplyPlease apply on our website at

Created: 2026-03-07