Consumer Service Representative

Consumer Service Representative u2013 Now Hiring Weu2019re looking for an onu2011site Consumer Service Representative to join our team and deliver outstanding support to customers and retail partners. In this role, youu2019ll handle inbound calls, online chats, and ticketing inquiries while assisting with product questions, order updates, and basic troubleshooting. What Youu2019ll Do + Answer inbound calls and chats; make outbound followu2011up calls as needed + Create and manage service cases in our ticketing system + Enter service and warranty orders accurately + Provide product and shipping support using online resources + Communicate professionally with consumers, retail stores, delivery agents, and internal teams + Escalate warranty issues outside your authority + Work independently while managing multiple priorities What Weu2019re Looking For + Clear, professional communication skills + Strong attention to detail and data entry accuracy + Selfu2011motivated, organized, and committed to timely completion of tasks + Ability to build positive relationships with customers and coworkers If you take pride in delivering excellent customer service and enjoy a fastu2011paced environment, weu2019d love to hear from you Pay Details: $17.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Created: 2026-02-27