APPLICATION/SYSTEMS ANALYST

Description: BID/JOB ANNOUNCEMENT APPLICATIONS SYSTEMS ANALYST Department of Technology and Innovation IT Support Number of Positions: 3 (Additional vacancies are possible pending budget approval) Annual Starting Salary: $68,616 These positions are open to the general public and to all current city employees covered under the terms of the City's collective bargaining agreement with the AMERICAN FEDERATION OF STATE, COUNTY AND MUNICIPAL EMPLOYEES (AFSCME) u2013 (BARGAINING UNIT #01, 03, 04, 05) . Only employees in City job titles in this bargaining unit are eligible to bid. BID INSTRUCTIONS: Apply on the bid site: AND 1. Check the box on your profile titled u201cCurrently employed by the City of Chicagou201d 2. Enter your employee ID (located on your pay stub labeled u2018payee/employee numberu2019) 3. Select your correct bargaining unit FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION Applications for this position will be accepted beginning 2-25-26 until 11:59pm on 3-11-26. Under general supervision, these entry-level positions partner with Business Analysts to translate routine business requirements into technical specification and partners with developers and QA Analysts to develop logical technical processes; works with stakeholders to identify and define needs/issues, document requirements, perform analysis, solve problems with fact-based analysis and provide recommendations and performs related duties as required. Essential Duties: u00b7 Partners with Business Analysts and technical teams to understand, define system goals and business requirements. u00b7 Partners with application development team to understand routine application goals and requirements. u00b7 Partners with Business Analysts to translate business requirements to technical system requirements. u00b7 Create technical specifications and processes using structured analysis and data modeling techniques (e.g., activity diagrams, entity-relationship diagrams). u00b7 Partners with designers to build application/system functionality and quality attributes. u00b7 Assists technical groups in revising logic for performance efficiency. u00b7 Builds and leverage automation to decrease overall application and system deployment and support cycle time. u00b7 Participates in application/system and user acceptance testing efforts. u00b7 Builds standards, processes and procedures, and guidelines for Business Analysts and software developers. u00b7 Assists Business Analysts to evaluate cost-benefit and ROI analyses. _Additional duties may be required for this position._ Location: 2 N. Lasalle, Suite#1010 Chicago, IL 60602 Shift: Monday-Friday Hours: 8:00a.m. to 4:00p.m. (Flexible) ( _Shift may vary due to the needs of the operation_ ) THIS POSITION IS IN THE CAREER SERVICE Qualifications: Graduation from an accredited college with an Associateu2019s degree in Computer Science, Information Systems or a directly related field. OR Two (2) years of work experience in system analysis and design. NOTE : To be considered for this position you must provide information about your educational background and/or work experience. You must include job titles, dates of employment and specific job duties. (If you are a current City employee, Acting Up cannot be considered ). If you fail to provide this information at the time you submit your application, it will be incomplete, and you will not be considered for this position. There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields. Educational & Employment Verification : Please be advised that if you are selected to be hired you must provide, upon request, with adequate information regarding your educational and employment history as it relates to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diploma must be accompanied by a Foreign Credential Evaluation. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn and you will not be hired. NOTE: A copy of your official transcripts and/or professional license, or training certificates will be required at the time of interview, if applicable. Selection Requirements : This position requires applicants to complete an interview. The interviewed bidders possessing the qualifications best suited to fulfill the responsibilities of the position will be selected in seniority order according to the collective bargaining agreement . The interviewed external candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected. Desired Skills u00b7 Prior experience with SQL and Database Management u00b7 Prior experience ServiceNow or similar ITSM tools (e.g., BMC Remedy, Cherwell, Jira Service Management) u00b7 Knowledge of programming languages(e.g., Python, Java) software design and maintenance to analyze application issues. u00b7 ITIL Framework Knowledge u00b7 Documentation and knowledge management u00b7 Prior experience with cloud computing services and understanding system integration principles u00b7 Familiarity using tools like Tableau or BI to analyze system data and create dashboards For Information on our employees benefits please visit our benefits website at: For Information on our salary and title structure visit our classifications website at: APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. The Department of Human Resources staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago. COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. _These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders._ _For positions covered by a collective bargaining agreement, bidders will be considered before external candidates._ To learn more about our hiring practices click here. ( ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT. The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer . City of Chicago Brandon Johnson, Mayor

Created: 2026-02-27