Consumer Lending Systems Manager

Job Title:Consumer Lending Systems ManagerPosition Location:Raleigh, NC. Hybrid Position, must live locally.Job Summary:The Consumer Lending Systems Manager leads a team that supports the credit union's consumer lending operations through system integrations, vendor management, loan pricing and market research, and portfolio performance reporting. This role ensures that lending products remain competitive, compliant, and aligned with the credit union's growth objectives.As a key contributor to the Coastal team, your responsibilities will be:(30%) System Integrations and Technology- Oversee the implementation and optimization of consumer lending platforms, driving enhancements through advanced technologies and leveraging artificial intelligence to improve integrations with core systems.- Partner with internal business units and vendors to ensure smooth deployment of new technologies.- Stay current on emerging technologies, system upgrades, and modifications; develop recommendations to enhance system capabilities; and lead all system upgrades and installations, including developing and executing test plans, and documenting outcomes to ensure successful implementation.(20%) Vendor Management- Manage relationships with lending technology providers, credit bureaus, and other third-party vendors to ensure optimal efficiency and service.- Serve as the primary owner and lead for consumer lending systems, ensuring full integration of systems and processes that support underwriting, processing, funding, and post-closing activities for vehicle loans, credit cards, personal loans, and home equity loans. Systems may include Meridian Link, First Close, Zest, Clutch, Dealertrack, RouteOne, and Origence.(20%) Loan Pricing and Product Support- Compile, produce reporting, present recommendations to management, and maintain competitive loan pricing across indirect and direct auto, personal loans, credit cards and home equity loans.- Conduct market research to identify trends and opportunities for new lending products and make recommendations to management accordingly.- Lead all campaigns for acquisition, recapture, and utilization for all consumer lending products.(15%) Portfolio Assessment and Analysis- Monitor loan portfolio performance, including delinquency, yield, turn times and risk metrics. Provide regular reporting and insights to leadership to guide strategic decisions.(15%) Team Leadership- Represent Consumer and Indirect Lending on enterprise-wide projects, ensuring systems and needs are considered in broader organizational terested? Here are the qualifications we need to see on your resume:Experience:- Eight years of Consumer Lending experience.- Three years of management experience- Project implementation and system integration experienceEducation:- Related bachelor's degree or four years of additional relevant experience in lieu of degree- Advanced education or certifications in business process management, systems integration, or project management are preferred- Designation as Meridian Link Certified Product Administrator within 12 months of hireEssential cognitive/physical/social requirements of position:Must be able to learn and retain information; resolve problems and think sequentially; remain in a stationary position; constantly operate a computer; and converse with others on a continual basis.For consideration visitYou can also scroll back up to the top of this page to the

Created: 2026-02-27