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Registrar (Registration/Scheduling)

ACCESS COMMUNITY HEALTH CENTERS - Madison, WI

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Job Description

JOB REQUIREMENTS: Access Community Health Centers, Inc Registrar(Registration/Scheduling/Medical Scheduler) Regular Full-Time Registrar(Registration/Scheduling/Medical Scheduler) Position Summary: Registrarsare the first point of contact for patients of Access Community HealthCenters, assisting primarily via phone in a centralized call centerlocated within the administrative offices. This role involvesregistering and scheduling appointments, entering and verifying patientdemographics and insurance information, routing messages to clinicstaff, and supporting interdepartmental workflows as needed. Registrarsmust ensure consistency in processes while delivering exceptionalpatient experiences through compassionate and professional interactions.Strong critical thinking, multitasking abilities, comfortable usingcomputer and web applications, and the capacity to thrive in afast-paced environment are essential. This role is based onsite at ourcall center and is not eligible for remote or hybrid work Desiredcandidate would have the following qualifications: RequiredQualifications: A high school diploma or equivalent Proficiency inMicrosoft Office (Word, Excel, Outlook) Experience using a personalcomputer with strong keyboarding and typing skills Ability to thinkcritically and multitask in a high-volume, fast-paced call centerenvironment Desired Qualifications: A minimum of one year of customerservice, telephone, or reception experience Previous experiencescheduling or registering medical/dental appointments Fluency in Englishand Spanish Experience with EPIC or other electronic health record (EHR)systems Compensation and Benefits: Our total compensation packageincludes competitive wages, plus a full range of attractive benefits forregular full and part time staff working a minimum of 20 hours per week:Compensation starts at $20.00 and may be adjusted according toexperience. 1.0 FTE and schedule (Monday-Friday, Four 9-hour work days:8:00am-5:00pm, and 1 half day) Health insurance Dental insurance Visioninsurance Life insurance Long and short-term disability insurance 401(k)retirement plan (100% vested with employer match) Paid time off program(hours given upfront for vacation, personal and sick time) Paid holidaysTuition reimbursement Flexible spending plans Health savings accountTransportation program Childcare referral program Employee AssistanceProgram (EAP) Other: Access Community Health Centers is an eligibleemployer under the Public Service Loan Forgiveness (PSLF) program.Support our mission: Improving health. Improving lives. COVID-19Vaccine: Proof that you are fully vaccinated is a condition ofemployment. Access Community Health Centers will provide reasonableaccommodations to individuals who cannot be vaccinated because of adisability or sincerely held religious beliefs when doing so does notcompromise the safety of others or impose an undue hardship on ourorganization. All qualified applicants will receive consideration foremployment without regard to race, color, sex, sexual orientation,gender identity, religion, national origin, disability, veteran status,age, marital status, pregnancy, genetic information, or other legallyprotected status. PI282524599 APPLICATION INSTRUCTIONS: ApplyOnline:

Created: 2026-02-27

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