Senior Data Analyst

Location:4910 Tiedeman Road, Brooklyn OhioLocation:Mobile - In office 3 days a week.JOB SUMMARYThe CX Measurement & Insights team manages quantitative and qualitative marketing research for the enterprise, including research design, research execution, analysis, actionable insight synthesis, and presentation creation. The team partners with and presents learnings and recommendations at all levels of the organization, including the executive and the CEO. We are looking for a highly motivated and experienced market research professional with a proven background in delivering qualitative and quantitative primary market research and competitive intelligence for Consumer and B2B segments. This candidate will be a strategic partner for all business units across KeyBank, understanding priorities and uncovering opportunities where research can help inform strategies and improve experiences, ultimately driving better business performance.We are looking for a self-motivated individual with strong attention to detail, that is also intellectually curious and collaborative. The Senior Research Analyst will join our CX+EX Measurement & Insights team to assist the team in analyzing market, client, and employee data - distilling insights into a package that is consumable to various audiences. This includes synthesizing insights uncovered across multiple sources to identify meaningful points of delight and friction for our clients and employees, as well as thinking progressively when it comes to the display/communication of the most important takeaways.ESSENTIAL JOB FUNCTIONSDemonstrate strong active listening and probative skills with business partners to understand and translate into detailed documentation of optimal analysis strategyAnalyze qualitative and quantitative data from multiple sources (clients, prospects, employees, and operational data) - to build a summary of improvement opportunities for the bankConduct statistical analyses to ground insights generated in sound reasoningUsing strong research methodology expertise, design and deploy the best research approach to collect desired insightsAct as a player coach in managing another analyst, guiding them on all aspects of analysis noted aboveDistill research findings into actionable insights and package them into meaningful PowerPoint presentations that compel the audiences to take actionBuild and maintain vendor relationships; ensuring they are providing meaningful insights in a timely fashionREQUIRED QUALIFICATIONSBachelor's degree in Mathematics, Statistics, Data Science, Engineering, Finance, Economics, Computer Science, Data and Business Analytics or equivalent experience5+ years of relevant work experience running data analysis using SAS, Python, R, SPSS or via advanced Excel capabilitiesStrong working knowledge of statistical techniques (numerous regression and other advanced multivariate analyses)Proficient in Excel (multi-layer formulas as well as applying statistical testing) and PowerPointThis position is NOT eligible for employment visa sponsorship for non-U.S. PENSATION AND BENEFITSThis position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.Job Posting Expiration Date: 04/03/2026Ke

Created: 2026-04-04