Housekeeping Supervisor InterContinental Suites Hotel

As the Housekeeping Supervisor, you will supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. Monitor performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues. u2022 Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties. u2022 Promote teamwork and quality service through daily communication and coordination with other departments. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. u2022 Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed. Assist with scheduling and room assignments to ensure proper coverage. u2022 Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair. u2022 Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc. u2022 May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning guest rooms to ensure guest satisfaction. u2022 Report, turn in, and/or log all lost and found items according to established procedures. u2022 May regularly assist with deep cleaning projects. u2022 May assist with other duties as assigned. The hourly pay range for this role is $18.00-$18.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Important information : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employeeu2019s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Companyu2019s sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Created: 2026-02-27