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Senior Manager Data & AI -Field & Grid

MSCCN - Providence, RI

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Job Description

Company Summary Statement As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities u2014 PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy u2014 provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPLu2019s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today. Overview Please note this role is hybrid - in office 3 days a week to one of our local offices in: Allentown, PA; Louisville, KY; Providence, RI. #INDPPL #INDLGE #LI-Hybrid The Senior Manager Data & AI Product u2013 Field and Grid will lead the vision, development, and management of AIu2011enabled digital platform solutions that support field operations, transmission & distribution (T&D), grid reliability, asset management, and safety. As part of the Data & AI organization, this role plays a critical role in embedding intelligence, automation, and advanced analytics into field and grid platforms to improve operational efficiency, reliability, resiliency, and workforce effectiveness. The Data & AI Product Manager partners closely with operations, engineering, grid modernization, and field workforce teams, along with data scientists, GenAI specialists, ML engineers, designers, and technology partners, to deliver highu2011impact, datau2011driven solutions. This role is responsible for shaping AIu2011driven product strategies, overseeing execution, and ensuring that field and grid platform investments deliver measurable operational and safety outcomes. Responsibilities + Sets and owns the longu2011term vision and strategy for field and grid platforms (e.g., T&D operations, asset management, grid analytics, field mobility) in partnership with Operations, Engineering, and Grid stakeholders. + Defines the mission, goals, OKRs, KPIs, and charter for assigned field and grid platforms to align with grid modernization, reliability, safety, and operational excellence initiatives. + Communicates platform vision and roadmap clearly to operations leadership, field organizations, and technology partners to ensure alignment and transparency. + Manages the endu2011tou2011end product lifecycle for field and grid platforms using humanu2011centered and operatoru2011centric design in an agile, matrixed environment. + Uses qualitative and quantitative data to prioritize initiatives that improve outage response, asset performance, grid reliability, safety, and field productivity. + Collaborates closely with UX designers, data scientists, and operations partners to ensure solutions are intuitive, usable in field conditions, and operationally practical. + Manages and mentors platform analysts and crossu2011functional contributors, fostering accountability, autonomy, and continuous improvement. + Owns and maintains the product roadmap for field and grid platforms, balancing nearu2011term operational needs with longu2011term scalability and modernization goals. + Leads platform intake, demand management, and governance processes in collaboration with portfolio leaders and field business owners. + Performs analysis on technical, operational, and grid considerations to enhance or differentiate field and grid digital capabilities. + Evaluates platform value and performance to inform investment, sustainment, or retirement decisions based on operational impact and ROI. + Acts as the voice of field and grid platforms in senior leadership forums, clearly articulating priorities, risks, and delivered outcomes. + Leads or participates in Agile ceremonies including daily scrums, sprint planning, reviews, and retrospectives. + Partners with GenAI and Data Science teams to embed intelligent capabilities into field and grid platforms and report measurable outcomes. + Performs cost-benefit analysis and recommends plans of action based on business impact and efficiency gains. + Works independently on complex field and grid platforms with minimal supervision, driving continuous improvement and innovation. + May be assigned an emergency and storm role as needed during company-wide events or disruptions. + Performs other duties as assigned. + Complies with all policies and standards. Qualifications Required Education : + Bachelor's Degree + 12+ years of experience in enterprise IT, digital product management, or platform development, with a focus on enterprise systems, field operations, grid systems, or operational technology environments. + 5+ years leading crossu2011functional initiatives involving operations, engineering, or field organizations. + Understanding of electric utility field and grid domains, including transmission, distribution, asset management, outage management, or field workforce operations. + Experience with Agile product management and platform strategy in complex, regulated, or operationally critical environments. + Proven track record of delivering measurable operational impact through datau2011, analyticsu2011, and AIu2011enabled solutions. Preferred Qualifications : + Experience with field and grid platforms such as OMS, ADMS, GIS, EAM, field mobility, SCADA, or related operational systems. + Knowledge of applied analytics, AI, or GenAI use cases in grid reliability, predictive maintenance, safety, or field optimization. + Strong stakeholder engagement skills with the ability to partner effectively with operations leaders and senior leadership. + Ability to manage complexity, prioritize strategically, and drive alignment across technology and field organizations. + Comfortable navigating ambiguity and delivering results in fastu2011paced, operationally critical environments. Required Education : + Bachelor's Degree + 12+ years of experience in enterprise IT, digital product management, or platform development, with a focus on enterprise systems, field operations, grid systems, or operational technology environments. + 5+ years leading crossu2011functional initiatives involving operations, engineering, or field organizations. + Understanding of electric utility field and grid domains, including transmission, distribution, asset management, outage management, or field workforce operations. + Experience with Agile product management and platform strategy in complex, regulated, or operationally critical environments. + Proven track record of delivering measurable operational impact through datau2011, analyticsu2011, and AIu2011enabled solutions. Preferred Qualifications : + Experience with field and grid platforms such as OMS, ADMS, GIS, EAM, field mobility, SCADA, or related operational systems. + Knowledge of applied analytics, AI, or GenAI use cases in grid reliability, predictive maintenance, safety, or field optimization. + Strong stakeholder engagement skills with the ability to partner effectively with operations leaders and senior leadership. + Ability to manage complexity, prioritize strategically, and drive alignment across technology and field organizations. + Comfortable navigating ambiguity and delivering results in fastu2011paced, operationally critical environments. + Sets and owns the longu2011term vision and strategy for field and grid platforms (e.g., T&D operations, asset management, grid analytics, field mobility) in partnership with Operations, Engineering, and Grid stakeholders. + Defines the mission, goals, OKRs, KPIs, and charter for assigned field and grid platforms to align with grid modernization, reliability, safety, and operational excellence initiatives. + Communicates platform vision and roadmap clearly to operations leadership, field organizations, and technology partners to ensure alignment and transparency. + Manages the endu2011tou2011end product lifecycle for field and grid platforms using humanu2011centered and operatoru2011centric design in an agile, matrixed environment. + Uses qualitative and quantitative data to prioritize initiatives that improve outage response, asset performance, grid reliability, safety, and field productivity. + Collaborates closely with UX designers, data scientists, and operations partners to ensure solutions are intuitive, usable in field conditions, and operationally practical. + Manages and mentors platform analysts and crossu2011functional contributors, fostering accountability, autonomy, and continuous improvement. + Owns and maintains the product roadmap for field and grid platforms, balancing nearu2011term operational needs with longu2011term scalability and modernization goals. + Leads platform intake, demand management, and governance processes in collaboration with portfolio leaders and field business owners. + Performs analysis on technical, operational, and grid considerations to enhance or differentiate field and grid digital capabilities. + Evaluates platform value and performance to inform investment, sustainment, or retirement decisions based on operational impact and ROI. + Acts as the voice of field and grid platforms in senior leadership forums, clearly articulating priorities, risks, and delivered outcomes. + Leads or participates in Agile ceremonies including daily scrums, sprint planning, reviews, and retrospectives. + Partners with GenAI and Data Science teams to embed intelligent capabilities into field and grid platforms and report measurable outcomes. + Performs cost-benefit analysis and recommends plans of action based on business impact and efficiency gains. + Works independently on complex field and grid platforms with minimal supervision, driving continuous improvement and innovation. + May be assigned an emergency and storm role as needed during company-wide events or disruptions. + Performs other duties as assigned. + Complies with all policies and standards. Remote Work The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers. Equal Employment Opportunity Our company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.

Created: 2026-02-27

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