Healthcare Customer Service Representative

Intake Specialist u2013 Healthcare Services (4u2011Month Contract Potential for Extension) Location: Springfield, MO Pay: $18u2013$20/hr (based on experience) Are you looking to continue growth healthcare field? Do you enjoy helping people, managing detailed information, and working in a fastu2011paced environment? This Intake Specialist role is a great fit for earlyu2011career professionals, recent graduates, or healthcare customer service experts. This is a 4u2011month contract with the possibility of extension or conversion (dependent on business needs). u2728 What Youu2019ll Do As an Intake Specialist, youu2019ll support patients, providers, and internal teams by: + Entering referral information accurately and on time + Working directly with physicians, referral sources, and staff to obtain proper documentation + Reviewing medical records to ensure compliance before services are rendered + Communicating financial responsibility to patients and collecting payments when needed + Navigating multiple EMR systems to gather required information + Coordinating with insurance verification and sales teams + Offering excellent customer service by phone and email + Following company standards for documentation, shipping, and delivery processes + Participating in afteru2011hours onu2011call rotation as needed Why This Role Is a Great Fit + Ideal for candidates with at least a year of healthcare customer service or administrative experience. + Great for recent graduates with call center experience + Provides handsu2011on exposure to insurance guidelines, medical documentation, EMRs, and patient communication + Opportunity to build foundational healthcare administration skills What You Bring + Strong written and verbal communication skills + Excellent telephone and customer service abilities + Proficiency with Microsoft Office and general computer navigation + Ability to prioritize, multitask, and follow detailed instructions + Problemu2011solving and decisionu2011making skills + Capacity to learn new systems quickly + High school diploma or equivalent required (Associateu2019s degree preferred) + At least 1 year of work experience in healthcare, insurance, customer service, call center, billing, pharmacy, or a related field Compensation + $18/hr u2013 Candidates with call center/customer service experience only + $20/hr u2013 Candidates with prior medical or insurance experience plus call center/customer service experience Work Environment + Professional office setting with extended computer use + Requires discretion with confidential patient and insurance data + May involve occasional deadlineu2011driven or urgent authorization tasks + Light lifting up to 10 lbs + Ability to work independently with minimal supervision Job Type & Location This is a Contract to Hire position based out of Springfield, MO. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Springfield,MO. Application Deadline This position is anticipated to close on Mar 11, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2026-02-27