Service BDC Agent - Toyota of North Austin

Toyota of North AUstin is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are growing and looking for a Service BDC Agentto work with aQuality Dealershiprepresenting aQuality Product!Do you enjoy working on the phones and setting appointments?Have you been successful in Telemarketing, Collections or Customer Service but are looking for a company who values you as a professional?BenefitsHealth, Dental, Vision, Life and Disability Insurance401(k) with company matchPaid Time-offEmployee stock purchase planEmployee vehicle purchase programCommunicate effectively with our customers via Phone, Internet or Text.Respond to customer inquiries immediately.Learn and follow the scripting required by our process.Set appointments for our customers.Study, learn and understand our maintenance we offer.Collect the total retail charges from the customer in cash, check or authorized charge account.Provide the customer with the proper change and/or receipts.Properly document charge purchases according to the policies established by the office manager.Learn and maintain a thorough knowledge of Dealership policies, products and procedures.Establish personal goals that are consistent with the productivity requirements of the Dealership.High School Diploma or equivalent.Good communication skills both verbal and written. Superior customer service skills. Professional appearance and work ethic.*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.Group 1 Automotive is an Equal Employment Opportunity employer.

Created: 2026-03-02