Patient Services Support Coordinator

Scope of Responsibilities: Works under direct supervision and follow standard procedures to accomplish assigned tasks.Job Summary: Perform various clerical and administrative support duties throughout Specialty Pharmacy.Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.Responsible for organizing and mailing letters to patients.Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperworkResponsible for providing support to Call Center Representatives who are not working physically in the facilityAssist call center operations with miscellaneous reporting tasksAssist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume. Role requires 100% attendance in the physical facility.Perform other duties as assignedEducational Requirements:Minimum: High School Diploma or GEDPreferred: AS Degree or higher in Business Administration or related fieldExperience:Preferred: 0-2 years of experience in a similar positionSpecial Conditions of Employment:Drug testInitial and continuous exclusion and sanction/disciplinary monitoringAny and all additional eligibility requirements based on the specific positionCompensation$17.00-18.00 per hour.The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.

Created: 2026-03-02