Principal, UX Designer u2013 AI Shopping

Position Summary... What you'll do... About the Team At Walmart, weu2019re reimagining the future of shopping through AI-powered, agentic experiences that help customers discover, decide, and purchase more easilyu2014wherever they are. Our team focuses on building intelligent shopping journeys with Sparkyu2014our AI super agentu2014on Walmart platforms as well as through strategic partner ecosystems like ChatGPT, Gemini, and other emerging AI interfaces. We design experiences that blend Walmartu2019s unmatched assortment, value, and fulfillment capabilities with conversational AI, automation, and proactive assistance. This work sits at the intersection of consumer retail, applied AI, and platform design, and itu2019s evolving fast. We have a rare opportunity to shape how millions of people shop using AIu2014setting new standards for trust, usability, and delight. We work closely with business, product, engineering, and data science partners to move quickly from vision to reality. Weu2019re looking for a creative, talented Principal UX Designer who can coalesce complex systemsu2014LLMs, agents, APIs, and human workflowsu2014into intuitive, human-centered experiences, while also raising the bar for craft, strategy, and design culture across the organization. _This opportunity is in Sunnyvale or San Bruno, California where we are expanding our design community focused on eCommerce and AI Shopping._ You will sweep us off our feet if you haveu2026 + Mastery across a wide spectrum of design disciplines, including visual, interaction, and systems design + Strong craft and a dedication to efficient, high-quality execution + The ability to clearly communicate and negotiate complex, AI-driven flows through compelling narratives, designs, and prototypes, both to internal partners as well as external partners + A strategic mindset with the ability to envision future states with north star experiences, and a systems-thinking approach to simplifying highly technical and ambiguous problem spaces for quick iteration and learning + A track record of shipping successful products in fast-moving environments with multiple senior stakeholders + Experience facilitating design sprints, workshops, or research sessions across cross-functional teams + Comfort with ambiguityu2014especially in emerging spaces like AI, automation, and agentic behavior + A human-first mindset: you are authentic, empathetic, and skilled at building trust and alignment across disciplines You will make an impact by: + Designing best-in-class AI shopping experiences with a high bar for craft, clarity, and usability + Shaping agentic shopping journeys where AI proactively assists customers across discovery, decision-making, and purchase + Designing experiences that span Walmart-owned surfaces and third-party AI platforms (e.g., ChatGPT, Gemini), ensuring consistency, trust, and brand integrity + Partnering closely with product managers, engineers, data scientists, and UXR to translate AI capabilities into meaningful customer value + Balancing user needs, business goals, and technical constraints in a rapidly evolving AI landscape + Rapidly prototyping, testing, and iterating on concepts in a fast-paced environment + Creating scalable, extensible experiences in partnership with Design Systems and Platform teams + Championing design thinking and responsible AI principles throughout the organization + Staying current on trends in AI, agents, conversational and generative UX interfaces, and the broader retail and technology landscape Preferred qualifications: + Degree in Digital Design, HCI, Information Architecture, or a related field, and 7+ years of experience in product design + Experience designing complex systems, platforms, or AI-driven consumer products + Experience designing within the evolving state of design and AI tools + A fantastic portfolio demonstrating a high level of craft, systems thinking, interaction depth, and shipped impact + Excellent written and verbal communication skills At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart (. The annual salary range for this position is $143,000.00 - $286,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock u3164 u3164 u3164 u3164 u200e Minimum Qualifications... _Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._ Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 yearsu2019 experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 yearsu2019 experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Preferred Qualifications... _Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._ Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmartu2019s accessibility standards and guidelines for supporting an inclusive culture. Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science Primary Location... 850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Created: 2026-03-02