Operations Specialist - Branch Records

Operations Specialist - Branch Records ApplyRefer a FriendBack Job Details Requisition #: 213226 Location: Bala Cynwyd, PA 19004 Category: Business Operations Salary: $18.00 - $22.00 per hour Position Details Position Overview TheOperations Specialistresponsible for providing top level customer service to internal and external clients as it relates to branch locationu2019s clinical operational support activities. Essential Job Functions Personnel Activities: o Ensures all caregiver personnel files are secure, accurate and complete o Verification and maintenance of caregiver credentials (licenses and certifications) o Creating and providing monthly evaluation and skills report to Director(s) o Coordinate with Corporate Risk Management and Leave of Absence Specialists on all worker compensation claims and return to work coordination activities o Coordinate with People Services on all unemployment claims o Be primary point of contact for caregiver questions relating to company benefits, policies, procedures, education o Establish and maintain an orientation schedule for caregiver staff o Maintain accurate and up to date contact list of all active caregivers, including mailing log o Mail monthly schedule to patientu2019s home each month according to branch location guidelines Clinical Department Assistance Activities u2022 Maintain integrity of client medical record (chronological and content) and file nursing-related documents in the client chart located in the office, includes thinning and filing u2022 Participate in scanning and upload to client electronic medical records u2022 Monitor compliance to policies and procedures including but not limited to nursing documentation. u2022 Assist the corporate compliance department with surveys and audits as assigned. u2022 Create and maintain supply of open charts u2022 Maintain confidentiality of all employee/client records and information. u2022 Data entry to Incident and Infection logs as assigned by nursing director u2022 Performs additional duties as assigned Office Support Activities: o Scanning and/or filing of documentation and records o Assist in answering of incoming calls and ensuring accurate messages are taken and given to the appropriate staff member o Mail distribution to appropriate staff member or department o Process invoices according to branch location guidelines o Office supply orders o Preform special projects as needed Requirements u2022 High school diploma or GED u2022 Proficient typing skills u2022 Proficient Microsoft Office skills Preferences u2022 Previous Human Resources experience u2022 Private duty, home care or health care company experience u2022 Advanced Microsoft Excel skills u2022 Two (2) years general office experience Other Skills/Abilities u2022 Must maintain company and employee confidentiality at all times u2022 Must maintain professional boundaries at all times u2022 Ability to remain calm and professional in stressful situations u2022 Attention to detail u2022 Time Management u2022 Effective problem-solving and conflict resolution u2022 Excellent organization and communication skills Physical Requirements u2022 Must be able to speak, write, read and understand English u2022 Occasional lifting, caring, pushing and pulling of up to 25 pounds u2022 Must be able to lift 50 pounds u2022 Prolonged walking, standing, bending, kneeling, reaching, twisting u2022 Must be able to sit and climb stairs u2022 Must have visual and hearing acuity Environment u2022 Performs duties in an office environment during agency operating hours u2022 Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions Other Duties u2022 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. Notice for Job Applicants Residing in California ( Notice for Job Applicants Residing in Florida Apply

Created: 2026-03-02