Quality Assurance Analyst 2

Description We are looking for a skilled Quality Assurance Analyst to join our team in Des Moines, Iowa. This long-term contract position offers an excellent opportunity to contribute to the quality and accuracy of agent-facing applications and policy submission workflows. The ideal candidate will bring hands-on experience in quality assurance processes, a strong understanding of annuity systems, and expertise in testing tools and methodologies. Responsibilities: u2022 Perform thorough testing of agent-facing applications to ensure policy submission workflows are accurate and efficient. u2022 Validate policy inputs and system behaviors using tools like AN4, Affirm, and FireLight. u2022 Support document scanning processes, including indexing pages, locating documents in Ignite, and ensuring proper routing. u2022 Conduct testing for both physical scanner operations and digital drag-and-drop scanning workflows. u2022 Maintain regression test suites for assigned applications and ensure test cases align with business requirements. u2022 Utilize Jira for tracking and managing test cases and defects. u2022 Collaborate with team members to improve QA processes and implement new testing techniques. u2022 Apply mathematical skills and attention to detail to analyze and synthesize complex information. u2022 Ensure customer service excellence by providing clear communication and addressing inquiries effectively. u2022 Drive improvements in testing tools and methodologies while adhering to the software development life cycle. Requirements u2022 Minimum of 3 years of hands-on quality assurance experience. u2022 Familiarity with tools and platforms such as AN4, Affirm, and FireLight. u2022 Knowledge of policy submission workflows and annuity systems. u2022 Experience with document scanning processes, including physical and digital workflows. u2022 Proficiency in using quality assurance tools, such as Jira, for test case and defect management. u2022 Strong analytical skills and attention to detail with the ability to synthesize complex data. u2022 Effective communication skills, both verbal and written, with a customer-focused approach. u2022 Proficiency in Microsoft applications and other software, such as LifePRO. Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-03-07