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Patient Account Collections Specialist

Robert Half - Clinton, IA

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Job Description

Description Robert Half is partnering with a healthcare organization to bring on the support of a Patient Account Collections Specialist. This role plays a key part in patient-focused collections, helping ensure timely and accurate receipt of funds while maintaining a positive patient experience. Key Responsibilities + Contact patients to discuss outstanding balances and copay expectations + Collect payments and establish appropriate payment plans + Follow up on past-due accounts and accurately document all collection activity + Research and locate patients with returned mail by verifying addresses, phone numbers, and account status + Generate, review, and work aging reports to prioritize collection efforts Requirements Experience Required + Experience working with patient accounts, billing, or customer service in a financial or healthcare setting + Comfortable having payment-related conversations and collecting outstanding balances + Medical billing, claims, or healthcare experience strongly preferred + Adaptable and able to thrive in a fast-paced environment with frequent change Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-03-02

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