Bilingual Medical Claims Processor

Bilingual Medical Claims Processor / Medical Claims Specialist Location: Glastonbury, CT 06033 (On-site) Schedule: Mondayu2013Friday 11:30 AM u2013 8:00 PM Pay Rate: $24.00/hour (Based on experience) Language Requirement: Bilingual u2013 Spanish & English (Required) Position Overview We are seeking a detail-oriented, organized, and compassionate Bilingual Medical Claims Processor / Medical Claims Specialist to join our growing team in Glastonbury, CT. This role is ideal for a professional who thrives in a fast-paced healthcare environment, demonstrates strong analytical abilities, and is committed to delivering exceptional service to patients, providers, and clients. Fluency in both Spanish and English is required to effectively support our diverse client base. Key Responsibilities + Process and adjust medical insurance claims in accordance with company policies and industry regulations + Review and interpret Explanation of Benefits (EOBs) and medical terminology + Research, identify, and resolve claim discrepancies, including documentation requests + Respond to inbound calls from clients and medical providers regarding claim status and payments + Place outbound calls to providers and insurance companies to follow up on outstanding claims + Process medical payments and assist with client appeals + Maintain accurate financial records and assist with batch processing + Audit outgoing payments to ensure accuracy and compliance + Monitor workflow, manage call logs, and support team productivity + Assist high-utilization clients and recommend process improvements + Perform additional administrative and operational duties as assigned Qualifications + Language: Fluent in Spanish and English (Required) + Education: Associateu2019s degree (A.A. or A.S.) preferred, or equivalent relevant experience + Experience: 2u20134 years of experience in medical claims processing, medical billing, or insurance customer service + Technical Skills: Proficiency in Microsoft Office, internet-based systems, and claims management software + Preferred: Experience with medical coding, billing procedures, or insurance claims processing Skills & Competencies + Strong verbal and written communication skills + Exceptional attention to detail and accuracy + Ability to manage multiple priorities in a high-volume environment + Solid mathematical and analytical skills + High level of professionalism and confidentiality + Ability to work effectively with diverse populations + Team-oriented with a proactive, solution-driven mindset Certifications + Medical billing/coding or insurance claims processing certification (Required) As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Trust the office staffing pioneer. Finding the right job isnu2019t always easy. Kelly u00ae Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobsu2014so you could say weu2019re pretty good at it About Kelly Work changes everything. And at Kelly, weu2019re obsessed with where it can take you. To us, itu2019s about more than simply accepting your next job opportunity. Itu2019s the fuel that powers every next step of your life. Itu2019s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifeu2014just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of Californiau2019s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellyu2019s Human Resource Knowledge Center. Kelly complies with the requirements of Californiau2019s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Created: 2026-03-07