Value Realization Manager, North America

The Value Realization Manager is a strategic customer-facing role responsible for quantifying, tracking, and communicating the value delivered through Accruentu2019s software and services. As a key partner to both the Global Flagship and North America sales teams, this role helps develop business cases, conduct ROI analyses, and support executive conversations that drive customer retention, expansion, and advocacy. This is a highly collaborative position that blends financial analysis, strategic thinking, and customer engagement. Key Responsibilities Customer Value Engagement u2022 Partner with Account Executives, Value Realization team members, and Solutions Consultants to understand customer goals, baseline metrics, and operational pain points. u2022 Lead or support value discovery sessions and business case development for strategic sales opportunities. u2022 Conduct ROI, total cost of ownership (TCO), and cost-benefit analyses to articulate the financial impact of Accruent solutions. u2022 Deliver value-focused presentations to customer stakeholders and decision-makers, including executives. Value Tracking & Realization u2022 Establish frameworks to measure pre- and post-implementation success metrics. u2022 Track and report realized value through customer adoption, process improvements, cost savings, and other performance outcomes. u2022 Support preparation for Executive Business Reviews (EBRs) by providing data-driven insights on account value achieved. u2022 Help identify whitespace and expansion opportunities based on unmet needs or unrealized value. Internal Collaboration & Sales Support u2022 Work closely with Sales, Value Realization, Services, and Product teams to align value stories with customer use cases and industry benchmarks. u2022 Provide support throughout the sales cycle, including RFP responses, procurement justification, and contract negotiations. u2022 Enable sellers and account teams with tools, templates, and content to support value-based selling motions. Continuous Improvement & Enablement u2022 Contribute to the refinement of Accruentu2019s value realization methodology, templates, and messaging. u2022 Capture and share best practices, reusable business cases, and outcome-based reference materials. u2022 Support development of success stories and value narratives that can be used in marketing and customer advocacy programs. Qualifications Required Experience u2022 3u20136 years of experience in customer value, sales engineering, customer success, management consulting, or financial analysis in a B2B SaaS or technology company. u2022 Demonstrated ability to conduct ROI modeling, build business cases, or perform data-driven customer impact analysis. u2022 Strong communication and presentation skills with the ability to translate complex data into compelling customer narratives. u2022 Experience working directly with customers and internal cross-functional teams in a fast-paced environment. u2022 Proficiency in Excel, PowerPoint, and CRM systems such as Salesforce. Preferred Qualifications u2022 Exposure to enterprise customers, particularly in asset-intensive or highly regulated industries (e.g., facilities, healthcare, manufacturing, real estate). u2022 Familiarity with value-based selling, customer lifecycle management, or SaaS financial metrics (ARR, CAC, LTV, etc.). u2022 Bachelor's degree in Business, Finance, Economics, or a related field; advanced degree or certifications in business analysis or consulting is a plus. Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potentialu2014your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Accruent Personal development and becoming the best you is all about growth and exploring new skills and opportunities u2013 both in and out of the office. At Accruent, we call this Grow Without Limits, and weu2019re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you. Accruent is a leading provider of solutions for unifying the built environment u2014spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. Accruent continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets. With U.S. headquarters in Austin, Texas, Accruent serves over 5,000 customers in a wide range of industries in more than 100 countries worldwide. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at . Pay Range The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 75700 - 126400 The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 75700 - 126400We are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at .

Created: 2026-03-02