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Leasing Manager

University City Housing Company - Philadelphia, PA

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Job Description

Leasing Manager University City Housing is seeking a highly motivated Leasing Manager to join our Campus Division team. Based in University City, just steps from Pennu2019s campus, this role is perfect for someone ready to make a meaningful impact You will actively engage with our portfolio of 80 buildings, walk properties, and build a high-performing team committed to delivering an exceptional experience to prospective and current residents. This is an exciting opportunity for a forward-thinking, organized professional who thrives in a goal-oriented environment and is committed to excellence in both sales and customer service. This position requires schedule flexibility and a strong seasonal commitment. Extended hours, including evenings and weekends, are expected during peak leasing periods and summer turnover to ensure a successful leasing cycle and smooth move-in operations. Leasing Manager Responsibilities include, but are not limited to, the following: u00a0 + Meet or exceed occupancy targets and maintain desired occupancy through proactive leasing strategies and student-housing-focused leasing plans. + Complete weekly leasing/traffic reports and bi weekly market surveys to monitor competitive positioning and evaluate the effectiveness of concessions and promotions. + Lead, supervise, and coach full-time leasing consultants, part-time student leasing consultants, and leasing interns to achieve leasing goals. + Build a strong, high-performing team through training in sales techniques, customer service, and product knowledge. + Execute professional follow-up communications and leasing activities; track prospect activity, and ensure lease applications are processed timely. + Maintain accuracy and organization in leasing files, reports, and administrative documentation. + Build relationships with local university programs, student organizations, and local businesses. + Coordinate promotional events and resident referral programs. + Address resident concerns promptly and professionally, escalating when necessary; maintain high resident satisfaction through effective communication; and ensure incoming residents receive a five-star move-in experience in coordination with maintenance. + Coordinate and review the apartment make-ready schedule in conjunction with the Property Manager to ensure work is completed timely, along with conducting pre- and post-move-out inspections. + Support daily property operations to ensure efficient on-site activities, adherence to company policies, and timely reporting of property issues that may impact leasing success. + Other duties as assigned. Ideal Candidate Profile: u00a0 + Bacheloru2019s Degree from an accredited college or university preferred; relevant experience may be considered in lieu of a degree. + Valid driver's license and reliable vehicle required. + Technically proficient in Microsoft Office Suite and property management software (Entrata preferred). + Flexible availability, including evenings and weekends, especially during peak leasing and summer turnover periods. + Stable, progressive work history with 3+ years experience in leasing or property management (student housing portfolio experience preferred). + Experience motivating and developing a leasing team. + Forward-thinking problem solver who thrives on meeting goals and delivering positive outcomes for the property and team. + Capable of handling multiple priorities in a fast-paced, high-volume environment. + Exhibits a professional demeanor; communicating effectively, both verbally and in writing, with residents and prospective residents. Our Comprehensive Benefits Package for Full-Time Employees Includes: u2022 u00a0 u00a0Opportunities for professional and personal development and career growth u2022 u00a0 u00a0Competitive Salary u2022 u00a0 u00a0Comprehensive Health Insurance - Medical, Dental, Vision u2022 u00a0 u00a0Medical & Dependent Care Flexible Spending Accounts (FSA)u00a0 u2022 u00a0 u00a0Retirement plan u2013 401(k) with up to 4% employer match u2022 u00a0 u00a0Paid Time Off (vacation, sick, 9 holidays, 2 floating holidays)u00a0 u2022 u00a0 u00a0Employer-paid Short-term Disabilityu00a0 u2022 u00a0 u00a0Voluntary Long-term Disability u2022 u00a0 u00a0Voluntary Life Insurance u2022 u00a0 u00a0Voluntary Hospital Indemnity Insuranceu00a0 u2022 u00a0 u00a0Employee Assistance Program (EAP) u2022 u00a0 u00a0Annual Awards & Recognition u2022 u00a0 u00a0Company Paid Certifications & Licensing u2022 u00a0 u00a0Employee Referral Program u2022 u00a0 u00a0Apartment Discount Available Link to our real estate portfolio:u00a0 u00a0 u00a0 u00a0 Powered by JazzHR

Created: 2026-03-07

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