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Senior Technical Account Manager

EDB - Madison, WI

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Job Description

A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDBu2019s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit What your impact will beu2026 EDB is hiring a Senior Technical Account Manager (Sr. TAM) for North America. The Sr. TAM is responsible for building and maintaining post-sales relationships with EDBu2019s largest and most complex customers. These customers are typically large accounts adopting Postgres across their data-centers. The Sr. TAM serves as a trusted technical advisor to ensure successful implementations and to ensure that the customers become a positive reference and continue their journey on Postgres technology. The Sr. TAM is also the customer's single point of contact into all technical areas of EDB. As such, the Sr. TAMu2019s technical abilities are critical in identifying solutions, architecture, troubleshooting issues, and answering technical questions as they arise. TAMs are focused on adopting and expanding the use of Postgres in their customeru2019s organizations. They are acting in a consultative capacity. What you will bringu2026 + Close consultative technical engagement with several large customers in North America + Establish a close working relationship with their customeru2019s senior technical leadership team and become their trusted advisor. + Help EDB customers maximize the value of their Postgres investment + Assist EDB customers develop and deploy Postgres proliferation strategies + Provide technical leadership for the customer's major Postgres initiatives (This may include solutions consulting, architecture guidance and project management) + Coordinate the interaction between EDBu2019s internal team members, such as: Professional Services, Field CTO, CSM, Technical Support, Account Team, and the customer + Maintain current functional and technical knowledge of the entire EDB product line + Provide clear and constructive product feedback to EDBu2019s product management teams based on customer requirements + Help to document best practices in developing and deploying EDB solutions + Function as a front-line technical resource for

Created: 2026-03-02

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