Sales Operations Specialist, Ann Sacks

Sales Operations Specialist, Ann Sacks _Work Mode: Onsite_ Location: Onsite (4 days onsite, 1 day remote) - Charlotte, NC or Dallas, TX Opportunity : The Sales Operations Specialist (SOS) is responsible for day-to-day order administration support in partnership with an additional Sales Operations Specialist teammate(s) for designated showrooms, regions or channels. This position provides timely and accurate service to both internal and external customers, adheres to operational and audit policy, and maintains all appropriate documentation and account records for compliance. Specific Responsibilities Provide Support and Problem Resolution to Showroom Teams: + Act as a point of contact for designated showrooms, processing customer orders including payment collection/processing, auditing quotes and approved paperwork for accuracy prior to order creation and managing any pre-shipment order change requests. + Responsible for accurate collection and processing of client payments, daily cash drawer and profit center reconciliation. Weekly review and reconciliation of accounts receivables, credit monitoring and balance collections, creating account clearing credits and debits. + Maintain audit standards on all order processing and fulfillment including proper approvals, collections, document retention and storage, and document maintenance. + Monitor open orders report, manage delivery block/stock holds and collections adhering to deposit/payment and order fulfilment policy. Monitor invoice dates and facilitate

Created: 2026-03-07