Public Information Specialist 1 (Digital Content)

NY HELP Yes Agency Higher Education Services Corporation Title Public Information Specialist 1 (Digital Content) Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Non-competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address 99 Washington Ave City Albany State NY Zip Code 12255 Duties Description u2022 Serve as the technical lead for the agency's Drupal environment. Perform site maintenance, security updates, and configuration management to ensure stability and performance.u2022 Manage the content management system (Drupal), maintaining the website's structure, navigation, and taxonomy to ensure optimal user experience.u2022 Manage the digital intake queue: Act as the product owner for the website, prioritizing requests from various departments against the agencyu2019s strategic goals.u2022 Oversee the content backlog, coordinating work in short agile cycles (sprints) and partnering with developers, stakeholders, and QA teams to ensure on-time delivery.u2022 Develop and enforce content governance workflows to ensure consistency across all digital platforms.u2022 Develop and implement content strategies, guidelines, and workflows that ensure consistent and effective content creation, management, and delivery across all digital platforms.u2022 Monitor website analytics and user engagement metrics through Drupal and Google Analytics to optimize content performance. Based on data insights, implement changes to improve website traffic and user experience.u2022 Ensure strict compliance with web accessibility standards (WCAG 2.1 AA). Conduct routine accessibility audits and immediately remediate issues to ensure equal access for all users.u2022 Perform rigorous Quality Assurance (QA) and testing on all content and code before deployment. Maintain a

Created: 2026-03-02