IT Support Analyst

Description We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems. Responsibilities: u2022 Install, configure, and upgrade operating systems and business software u2022 Set up and support computer hardware, monitors, network equipment, and peripherals u2022 Troubleshoot and resolve hardware, software, email, network, and peripheral issues u2022 Support users via centralized help desk and provide clear technical guidance u2022 Document equipment repairs, installations, and removals u2022 Train users on common business applications u2022 Contribute to system planning, hardware/software recommendations, and procedures u2022 Stay up to date on technology trends and make proactive suggestions u2022 Maintain user confidentiality and adhere to company protocols Requirements u2022 Strong understanding of computer hardware, networks, and business software u2022 Experience supporting users in a professional IT environment u2022 Excellent troubleshooting skills and ability to explain complex issues clearly u2022 Strong organization, time management, and communication skills u2022 Ability to work independently and manage overnight responsibilities effectively u2022 Knowledge of server and network infrastructure u2022 Familiarity with modern technology and AI tools Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-03-02