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Financial Counselor

RENO BEHAVIORAL HEALTHCARE HOSPITAL, LLC - Reno, NV

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Job Description

Join us at the Healthcare Career Fair:Wednesday, March 4, 2026 from 11:00 am to 2:00 pm at the Reno Town Mall, 4001 S. Virginia St., Reno, NV 89502.POSITION:Financial CounselorSCHEDULE:Full timeLOCATION:Reno, NevadaSALARY: Will discuss with applicantTO APPLY:Direct Link: Page:note, employers may close jobs on the website at any time.SUMMARY:Responsible for verifying insurance coverage and estimating patient responsibility for patients being admitted for inpatient or outpatient services and to provide the AandR staff with the most accurate data based on the information provided. Duties include preparing billing packets, interviewing patients to verify demographic and insurance data is accurate from the information provided by AandR. Patient Account Representatives must meet with patients either in the outpatient or inpatient unit to collect patient out-of- pocket expenses and or to apply them for medical assistance when the need arises.MINIMUM/PREFERRED REQUIREMENTS:- High school degree or equivalent required.- Two years healthcare experience preferred.- Knowledge of CPT/ICD-10 coding helpful.- Demonstrated knowledge of medical terminology and insurance billing.- All direct patient care staff will be trained in BLS (CPR), which must be renewed every 2 years.- All staff, both clinical and non-clinical, will be trained in CPI as part of their orientation. All direct patient care staff will be retrained every yearSkills and Abilities:- Maintains confidentiality of patients at all times.- Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint.)- Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.- Strong written and verbal communication skills.- Strong interpersonal skills. Ability to work with people with a variety of background and educational levels.- Ability to work independently and as part of a team.- Good judgment, problem solving and decision-making skills.- Ability to work in a fast-paced, expanding organization.JOB RESPONSIBILITIES/DUTIES:Patient Admissions: Pre-verify insurance information for patients being referred to facility for treatment. Interviews incoming patients or relatives to obtain pertinent data and verify insurance coverage. Enters data into computer system with accuracy. Prepares and completes billing packets.Census: Prepares and balances outpatient and inpatient daily stats and update reports accordingly.Financial Counseling: Estimates patient responsibility and provides financial options to patients and authorized family members on admission. Set up payment arrangements with self-pay patients. Collects payments when applicable. Enter payments in online payment system.Daily Discharges: Prepares and ensures billing packets are complete, scans and index in Doclink.Mail: Opens all mail pertaining to the Business Office, enters comment for authorization, denials and EOBs. Scans in Doclink and files in monthly Business Office folder.Deposits: Prepares deposi

Created: 2026-03-07

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