Patient Services Support Coordinator

Overview Scope of Responsibilities: Works under direct supervision and follow standard procedures to accomplish assigned tasks. Job Summary: Perform various clerical and administrative support duties throughout Specialty Pharmacy . Responsibilities + Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing + Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module. + Responsible for organizing and mailing letters to patients. + Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork + Responsible for providing support to Call Center Representatives who are not working physically in the facility + Assist call center operations with miscellaneous reporting tasks + Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume. + Role requires 100% attendance in the physical facility. + Perform other duties as assigned Qualifications Educational Requirements: + Minimum: High School Diploma or GED + Preferred: AS Degree or higher in Business Administration or related field Experience: + Preferred: 0-2 years of experience in a similar position Special Conditions of Employment: + Drug test + Initial and continuous exclusion and sanction/disciplinary monitoring + Any and all additional eligibility requirements based on the specific position Compensation $17.00-18.00per hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience,and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state,and federal regulations as it pertains to minimum wage requirements. Connect With Us ( Job Locations _US-NY-Syracuse_ Posted Date _2 days ago_ _(2/26/2026 1:55 PM)_ _Requisition ID_ _2026-15386_ _# of Openings_ _2_ _Category_ _Administrative/Clerical_ _Location : Location_ _US-NY-Syracuse_

Created: 2026-03-02