Associate Supervisor Trainee

Description Job Title: Associate Supervisor in Training Who we are: GreenDropu00ae is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDropu00ae accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDropu00ae at . [Footnote disclosure: GreenDropu00ae is a for-profit company and registered professional fundraiser where required.] What you can expect: + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. + We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. What you get: Comprehensive onboarding and training from day one. In-house expertise Our training department / Savers University develops and delivers robust training to every team member across our organization u2014 from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental andvision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. What youu2019ll be working on: u2022 Train and coach new employees, as well as existing employees on all company policies and procedures u2022 Must be able to travel between 7 to 15 sites on a regular basis u2022 Supports the Associate Manager by participating in the interview process i.e., may review applications, conduct interviews, and make recommendations on the selection of talent as well as assists the Associate Manager with completing onboarding activities u2022 Ensure timely requests of all pickups are communicated u2022 Independently and collaboratively interacts with donors while exercising good judgment, maintaining a positive and optimistic disposition, and demonstrating a successful customer focused mindset u2022 Able to work independently without supervision and hold a high level of integrity u2022 Builds a culture of customer service by providing donors with friendly, helpful and efficient service in every interaction i.e., make eye contact, greet customers and donors and thanks the donor on behalf of the nonprofit partner while appropriately representing the GreenDrop brand in uniform u2022 Assists donors with donated merchandise, including unloading donations from vehicles; treats donated items respectfully; communicates the companyu2019s nonprofit relationship; and invites donors to u201ccome back againu201d and to encourage their family and friends to do the same. u2022 Work efficiently and call for additional assistance as needed. u2022 Follows standards in place to protect Team Members and donors to provide a safe environment to work which includes but is not limited to, picking up loose items on the floor, cleaning up breakages or spills, cleaning and disinfecting to required standards, and following product safety guidelines u2022 Takes responsibility for reporting any hazard or injury to management and communicates in a timely matter, any maintenance issues u2022 Wear tablet holder while recording donor information in company iPad u2022 Assist truck driver loading and unloading duties during donation pick-ups u2022 Continuously organize donations in the stock room throughout the shift u2022 Complete and send daily and weekly supply needs to the Associate Manager u2022 Will report directly to the Associate Manager u2022 Other duties assigned by manager What you have: u2022 Demonstrates strong customer service skills with honesty and integrity in execution u2022 Ability to identify problems and recommend solutions u2022 Ability to lead within a team environment u2022 Attention to cleanliness, organization, and detail u2022 Reliable transportation and commitment to attendance and punctuality u2022 Ability to communicate orally and in writing and possess excellent verbal and written communication skills u2022 Ability to set priorities, meet deadlines and multi-task with minimal supervision u2022 Ability to work independently or as part of a team u2022 Ability to maintain confidentiality of all information u2022 Basic math skills u2022 Working knowledge of Microsoft Office including Word, Excel, and Outlook. u2022 Willing and able to work a flexible schedule as position dictates u2022 Satisfactory pass physical and background exams u2022 Clean driving record u2022 Ability to work within Saveru2019s culture Minimum Required Education, Training and Experience: u2022 High school degree or equivalent u2022 Minimum of 1 year in a supervisory customer service role Physical Requirements: u2022 Reaching overhead 30% of time u2022 Pushing and pulling 65% of time u2022 Standing 100% of time u2022 Bending and crouching 60% of time u2022 Repetitive use of hands 70% of time u2022 Grasping items with hands 80% of time u2022 Lifting and carrying 50 lbs Tools and Equipment Used: u2022 Cell phone and/or laptop for data entry u2022 Cell phone to communicate u2022 Use all company supplied safety equipment as defined in the operating and safety manuals FLSA: Open based on compensationu2019s recommendation Travel: u2022 Must be able to travel between 7-15 sites on a regular basis within geographic territory as well as assist in neighboring territories when needed u2022 Car travel within their territory continuouslyu2022 May be asked to travel to outside territories that travel by air within the United States Work Type /Location : Remote within specified geographic area Braemar -- 12713 Braemar Village Plaza, Bristow, VA 20136 Centreville --6365 Multiplex Dr., Centreville, VA 20121 Fox Mill --2551 John Milton Dr., Herndon, VA 20171 Greenbriar --13043 Lee Jackson Memorial Hwy., Fairfax, VA 22033 King's Park --8970 Burke Lake Rd., Springfield, VA 22151 Stone Ridge --42020 Village Center Plaza, Aldie, VA 20105 University Mall --10653 Braddock Rd., Fairfax, VA 22032 Savers is an E-Verify employer

Created: 2026-03-02