Learning Enablement Program Manager

Learning Enablement Program Manager _corporate_fare_ Google _place_ Boulder, CO, USA Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ XThe application window will be open until at least March 4, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. Minimum qualifications: + Bachelor's degree or equivalent practical experience. + 3 years of experience in program or project management. + 2 years of experience in a quantitative or metrics measured role or business. + Experience in stakeholder-facing roles, interacting with executive partners. Preferred qualifications: + Experience in a customer facing technical support role. + Experience partnering with external suppliers/agent based programs to deliver improvements in operational metrics and meet or exceed compliance standards. + Experience using data analysis to identify needs and measure impact in an operations organization. + Expertise in designing and managing learning solutions to meet business objectives and regulatory requirements, within a product-oriented role. + Ability to balance quality and cost imperatives across a large, agent based program and to deliver against performance-based metrics. About the job The Learning Enablement team is designed to partner cross-functionally across the gUP operations and broader organization to proactively identify opportunities for improvements in the customer experience, cost effectiveness, and compliance adherence. As a Learning Enablement Program Manager, you will play a pivotal role in designing, implementing, and measuring the impact of knowledge solutions. You will be a trusted advisor, strategist, and program leader, driving continuous improvement across all levels of the organization. You will work closely with teams across gUP and gTech to support product launches, regulatory mandated training, and onboarding for internal processes and tooling. In gTech Users and Products (gUP), our mission is to advocate for Googleu2019s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more). The US base salary range for this full-time position is $107,000-$153,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (. Responsibilities + Manage the end-to-end lifecycle (creation, rollout, measurement) of high-impact learning solutions, aligning cross-functional stakeholders around clear objectives and plans. + Develop and implement strategies across gUP to drive improvements in operational metrics and overall training program return on investment. + Partner with stakeholders to build programs that will drive measurable improvements to customer experience metrics. + Influence and collaborate across various stakeholders from junior team members, peers to executive level business owners through written and verbal communication skills, including presentation creation and delivery. + Partner with internal teams to proactively identify knowledge gaps, analyse quality trends, and support their business goals (e.g., product launches, new tool launches, new regulatory mandates). Create and maintain compliant and aligned cross-gUP frameworks for training processes, including scoping, asset creation, and supplier engagement standards. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (,Know your rights: workplace discrimination is illegal (,Belonging at Google (, andHow we hire (. If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

Created: 2026-03-02