Senior Service Engineer IS, Exchange Admin, Virtual

DescriptionProvidence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.Ignite your passion for problem-solving and innovation as an Exchange Senior Service Engineer, where you'll help shape the future of largescale, high impact services for 51 hospitals across the West Coast You'll design smarter service architectures, engineer ultrareliable solutions, and keep systems running flawlessly for caregivers across the organization. Whether you're troubleshooting the unexpected, optimizing performance, building automations, self-service or diving into disaster recovery drills, or crafting cost savvy service strategies, you'll be the guardian of reliability, security, and resilience. With your technical expertise, agentic skills, big picture vision, and commitment to seamless caregiver experiences, you'll turn complex challenges into elegant solutions-and help drive intelligent, scalable, high-quality services across the M365 tool set that truly make a difference.Providence supports 100% virtual work for residents located in the following areas:AlaskaWashingtonOregonMontanaCaliforniaTexas: Lubbock (within 65 miles)Texas: Levelland (within 65 miles)Texas: Plainview (within 65 miles)Required Qualifications:Bachelor's Degree - Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and work experience5 or more years of related experienceExperienced in automation, specifically related to deployment, recovery, or other manual processesExperienced with n-tier solutionsExperienced with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually)Experienced with influencing software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service ExpectationsExperienced leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirementsExperienced leveraging data and metrics to drive behavior, process, and priority decisionsExperienced using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problemsExperienced in problem solving using systematic procedures and investigating problems utilizing root cause analysisPreferred Qualifications:Experience in a Healthcare environment5 or more years of experience in Administering Exchange M365Experienced in automation, specifically related to M365 Exchange deployment, recovery, or other manual processesExperienced with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually)Experience implementing PowerShell and Agentic AI solutionsto automate workflows, governance, streamline decision-making, and improve operational efficiencyHands-on expertise with Microsoft Copilot (M365/Studio/Power Platform)to build AI-assisted processes, prompts, and enterprise automationsSalary Range by Location:AK: Anchorage: Min: $61.31, Max: $104.39AK: Kodiak, Seward, Valdez: Min: $63.91, Max: $108.82California: Humboldt: Min: $63.91, Max: $108.82California: Northern California - Except Humboldt: Min: $71.70, Max: $122.09California: Southern California: Min: $63.91, Max: $108.82Montana: Except Great Falls: Min: $49.36, Max: $84.05Montana: Great Fall

Created: 2026-03-07