Cross-Market Client Account Manager (CAM)

Market Cities & Places At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact Join Jacobs as a Cross-Market Client Account Manager (CAM) and become a trusted partner in shaping the future of communities across the Carolinas. In this strategic leadership role, you’ll build and strengthen relationships with key municipal, state, and private clients—helping them achieve their most ambitious goals while driving growth for one of the world’s leading solutions providers. You’ll collaborate with visionary teams, influence major pursuits, and lead innovative strategies that make Jacobs the firm of choice. If you’re passionate about client advocacy, business development, and delivering transformative infrastructure solutions, this is your opportunity to make a lasting impact.What you'll doServe as the point of contact for client service activities and develop strategies to grow Jacobs’ business across all markets for various clients in the Carolinas.Work with the Market Growth Directors for Water, Transportation and Cities and Places to align the Carolinas strategy within the broader Southeast portfolio.Identify, charter, and lead client service teams comprised of client service leaders (CSLs) multi-disciplinary project managers and regional practice leaders around common vision of successFacilitate creation of deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients Advocate on client's behalf by actively engaging the firm to address client needs and recommending strategic actions to optimize our business development investment and market share growthIdentify higher levels of client engagement for executive sponsorsSecure management commitment and influence/attract key staff for pursuits Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfactionActively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews, and presentationsCoordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectivesDemonstrated reputation as a leader in the Carolinas municipal market area Here's what you'll need Bachelor’s degree in Engineering, Science, Policy, Planning, or related field15 years of experience in multiple markets, including water, transportation and/or buildings. Proven client development skills, including previous experience managing large capital improvement projectsProven track record of creating and winning water program/project work in the Carolinas areaMust be a strong team leader, consensus builder, and team player skilled in technical writing communicating and presenting to clientsExtensive public participation, agency coordination, planning, and programming experienceIdeally, you’ll also haveProven record of developing zippered relationships with key clients at all levels (from executives to key management levels)Multiple professional contacts and connections across Carolinas, in particular throughout its counties, cities, and other municipalitiesAbility to open doors for initiating relationships at client organizationAbility to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close dealsTechnical background/experience in delivering or managing large water projects/programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and deliverySuccessful track record of being innovative and bringing a differentiated solution to a clientAbility to lead through influenceSuccessful track record with managing budgets and meeting sales goalsHigh level of emotional intelligence/team builder, coach, and mentorInnovative and solutions-oriented thinkerClient political savviness Posted Salary Range: Minimum 190,000.00 Posted Salary Range: Upper 280,000.00 Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, one floating holiday, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock. The base salary range for this position is $190,000.00 to $280,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on December 17, 2025. This position will be open for at least 3 days. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via .

Created: 2026-03-04