Gift Room Clerk

Company Description Starting Pay: $15/ hour Plus 10% of the profit margin on tickets -Use our Daily Pay benefit and get access to your pay as you need it. About Westgate Branson Woods Resort: Ideally located on beautiful wooded acres in the heart of the scenic Ozark Mountains, Westgate Branson Woods Resort provides a positive, enriching work environment where you can meet and engage with guests who arrive to experience Branson’s world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Enjoy the surroundings and excitement of this amazing resort as a member of the Westgate Branson Woods team. Job Description Perform full range of teller-type services as pertains to attraction ticket sales from Westgate Resorts Giftrooms. Maintain ticket and cash bank security through scrutiny of all transactions. Accurately and efficiently gift qualified customers at the end of the timeshare sales presentation, using the system on a daily basis. Balance money and ticket bank amounts at the beginning and end of shift. Handle discrepancies in gift offers. Call Marketing Liaison, Reservations Manager or Broker Manager for verification. Resolve problems/complaints arising from guest misunderstanding of gift offers, ticket features, etc. Sell attraction tickets and merchandise. Make reservations for dinner shows as needed. Provide basic directions, maps, attraction and area information to the customers as needed Provide customers with transportation when needed. Keep accurate transportation log that is sent to the Corporate Offices for invoice reconciliation. Complete daily paperwork accurately and thoroughly. Explain any overages or shortages on closing tape. Verify transactions to paperwork to make sure it counterparts to the cash drawer. Furnish Marketing Liaisons with a cash bank for refunding non-qualified tours. Balance the bank with the Marketing Liaison at the end of the day. Daily clean and secure work place. Reconcile merchandise inventory on a daily basis. Keep ticket price boards updated. Verify each others deposits before dropping the deposit on daily bases. Qualifications To perform this job successfully, an individual must:Perform each essential duty satisfactorilyPossess the required knowledge, skills, and abilitiesBe able to handle cash and tickets accurately and securelyEnjoy working with touristsTake direction wellPossess strong auditing skillsHave word processing and spreadsheet knowledgeHave good communication skillsBe a self-starter with minimal need for directionWork well with othersBe organizedBe focused on accuracyMeet deadlines Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Information Why Westgate? Comprehensive health benefits - medical, dental and vision Paid Time Off (PTO) - vacation, sick, and personal Paid Holidays K with generous company match Get access to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (, hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs

Created: 2026-03-04