The Hill Lobby Cart Attendant - PT
PENN Entertainment, Inc. - Columbus, OH
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Prepares and serves a variety of beverages, includingbut not limited to alcoholic and non-alcoholicaccording to established standards.Takes guest food and beverage orders, processes transactions accurately using POS systems, and handles cash, credit, and comp transactionsin accordance withfinancial controls.Provides prompt, friendly, and personalized guest service, greeting guests warmly, using guest names whenappropriate, and offering menu recommendations.Explains menu offerings, answers guest questions, and promotes current property events, promotions, and offerings.Handles and presents baked goods and light food items in an attractive, sanitary manner, ensuring proper stocking, rotation, and freshness.Assistswith opening and closing duties, including setup, breakdown, cleaning, sanitizing equipment, and completing inventory counts.Maintains a clean, organized, and guest-ready coffee cart and surrounding areasin accordance withhealth and safety standards.Monitors guest consumption of alcohol when applicable and follow responsible service guidelines.Recognizesrepeat or valued guests andcommunicatesservice needs to restaurant or property team members to enhance the guest experience.Restocks supplies and ingredients as needed and reports inventory shortages or maintenance issues promptly.Followsall food safety, sanitation, company, and regulatory policies and proceduresat all times.Maintains professional appearance and demeanor,thanksguests, invites them back, and performsadditionaljob-related duties as assigned.Must be at least18years of age.High school diploma or equivalent required.One to three months of related experience preferred; prior barista or café experience stronglypreferred.Excellent guest service and communication skills; ability to read, write, speak, and understand English.Ability to accurately count money, makechange, and process transactions.Flexibility to workearlymornings, nights, weekends, holidays, and overtime as business needs require.Ability to work in a fast-paced, high-traffic environment with exposure to noise and bright lights.Physical ability to perform job duties with or without reasonable accommodation, including standing for extended periods andlifting upto approximately 35 pounds.Must meet professional appearance and grooming standards.ServSafeor local food handler certification required or willingness to obtain uponhire.
Created: 2026-03-04