Body Shop Concierge - Ed Morse Bayview Cadillac - Ft. ...

Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.Ed Morse is currently seeking a Concierge to join our team!Greet visitors - starts the process for writers (educate customers in the process and get forms filled out with customers’ information)Answering calls for the Collision Center, screening, and forwarding incoming phone calls, taking messages, and responding to general inquiries in person, by phone, or email. Ensuring smooth initial interactions and efficient administrative flow, creating a positive first impression.Point of contact for customers on weekly updates if required.Processing payments, handling receipts and coding paymentsCode all EFTs payments from insurance and add a copy and note customer’s fileOpen RO for writersBook ROs and or Close ROs when neededClosing out rentals in ARMSInforming Hertz or Enterprise of the return of a rental so they can pick it up from our locationAssisting customer notifying Enterprise or Hertz when a customer needs a rental vehicle or the rental is returned to our facility.Provides essential Administrative Support (scheduling, data entry, ordering supplies, maintaining files, and assisting staff with clerical tasks to ensure smooth office operations and a professional first impression)Receives and distributes communications / Handles mail for the Collision CenterSchedule drop off and or estimates appointments for writersSchedule new assignments for Allstate AccountMaintain electronic calendars for staff·Managing office suppliesKeeps receivables up to date for the collision center and gives support to accounting by sending a weekly report to ensure payments are posted to the correct accountDaily email sent to accounting with deposits information from previous dayMake sure all payments are received from the insurance and customers before the vehicle is delivered back to the customerProvide assistance with check request when neededWeekly Update Tesla WebHigh inbound call volume on multi-line phone systemExcel and Microsoft Word experience preferredBilingual preferred but not requiredPart time, must be able to work a flexible schedule including mid-day, evening & weekend shiftsTo successfully secure this position, you must: be a positive, cheerful, mature person with a “smile' in your voice. In addition, you must be reliable, punctual, and professional.Must have phone operator or front desk receptionist experiencePrevious Automotive/Dealership experience preferredGood communication skillsProfessional appearance and demeanorExcel and Microsoft Word experience preferredMay require weekend availabilityMust be able to pass background and drug screeningWhy Ed Morse?In addition to a rewarding career, Ed Morse offers our employees the following:Weekly PayUncapped earning potential! -Bonuses, Commissions, etc. 401K with company matchCompetitive Health Benefits including: Medical, Dental, VisionSupplemental Insurance options, Life Insurance, Short-Team Disability & Long-Term DisabilityEmployee Assistance ProgramQuarterly Wellness Program Vacation Pay Sick PaySix Paid Holidays each calendar yearFantastic Employee Purchase Program - Discounts on vehicles, parts & serviceEmployee Referral Program - Get rewarded for working with friendsBecome involved in our community with Ed Morse CaresUnlimited career potential - opportunities in multiple states with over 30+ brandsOngoing Education - receive manufacturer and product knowledge training

Created: 2026-03-04