ServiceNow Developer

Job Description We are seeking a ServiceNow Technical Consultant to design, configure, and implement ServiceNow solutions aligned with platform best practices. This role will work closely with business stakeholders and technical teams to deliver scalable solutions across ITSM, ITAM, SPM, and TPRM, with a strong emphasis on configuration over customization. Lead technical and functional workshops to gather business requirements and translate them into ServiceNow configurations Design end-to-end ServiceNow solutions aligned to out-of-the-box capabilities and best practices Configure workflows, UI policies, business rules, client scripts, and form layouts Perform hands-on development using JavaScript, including Script Includes and scoped applications Build and support integrations using REST/SOAP APIs and IntegrationHub Collaborate with cross-functional teams, including product owners, architects, and external vendors Provide guidance to clients on platform capabilities and optimization opportunities Develop technical documentation, solution designs, and user stories Execute unit testing and support UAT cycles Troubleshoot complex technical issues and serve as an escalation point for platform challenges Participate in code reviews and ensure adherence to ServiceNow development standards We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements 5+ years of hands-on ServiceNow development and configuration experience Strong experience with ITSM (Incident, Problem, Change, Request) Working experience with one or more of the following: ITAM (HAM / SAM) SPM TPRM Proficiency in JavaScript within the ServiceNow platform Experience with REST/SOAP integrations and IntegrationHub Solid understanding of ServiceNow data model, ACLs, and platform architecture Strong client-facing communication and requirementsu2011gathering skills Experience guiding clients toward configuration-first solutions Ability to work independently in a consulting or delivery-focused environment ServiceNow certifications (CSA, CIS u2013 ITSM/ITAM/SPM/TPRM) Experience with Service Portal or Employee Center Knowledge of CMDB and CSDM best practices Experience with Agile/Scrum delivery models Prior consulting or systems integrator experience Exposure to performance analytics or reporting Experience working in regulated or enterprise-scale environments

Created: 2026-03-04