Regional Operations Manager

Our Company Abode Care Partners Overview The Regional Operations Manager is responsible for overseeing operational, logistical, and administrative functions across multiple Assisted Living Facility (ALF) and Skilled Nursing Facility (SNF) u2013 based primary care practices. This leader coordinates provider scheduling and coverage, manages facility relationships, drives operational efficiency, and ensures high performance across care teams. The role blends operational oversight with performance management, ensuring high u2011 quality patient care, provider productivity, compliance, and excellent client experience within the ALF & SNF environments. Responsibilities + Operational Leadership & Facility Relationship Management o Serve as primary point of contact for ALF or SNF administrators and facility leadership across the region. o Strengthen building penetration support client satisfaction, and lead issue resolution related to patient care, provider interactions, or operational barriers. o Ensure ALF or SNF operations meet industry standards, organizational policies, and regulatory guidelines. o Support state and federal survey preparation and on-site operational compliance. + Provider Scheduling, Coverage & Logistics o Create and manage provider schedules and facility coverage across the region, ensuring continuity of care. o Maintain accurate 24/7 call rotations, provider PTO tracking, and backup coverage plans. o Optimize geographic routing to reduce provider travel time and increase visit efficiency. o Facilitate onboarding and shadowing schedules for new clinicians; manage credentialing, collaborative agreements, and provider access to buildings and systems. + Performance Monitoring & Productivity Management o Monitor and analyze KPIs including: + + + Visit volume, homeu2011visit completion rates, and patient panel size + Readmission rates + Preventive care metrics and valueu2011based care compliance + Sameu2011day/urgent visit responsiveness o Review and operationalize dashboards supporting provider productivity, geographic efficiency, and quality outcomes. o Conduct monthly/quarterly performance reviews with Regional Clinical Directors; identify trends, gaps, and opportunities for improvement. o Support providers in closing gaps in care and meeting quality measure expectations (e.g., HEDIS, STAR ratings). + Administrative Oversight & Financial Processes o Manage regional expenses, payroll, CME tracking, reimbursement, and supply ordering. o Oversee account access, track credentialing, manage collaborative agreements, and support patient intake workflows. o Implement operational policies and ensure adherence to organizational best practices. o Support budget monitoring, cost controls, and optimization across regional operations. + Provider Support & Cross-Functional Collaboration o Act as a resource for clinicians regarding workflows, processes, and medical group policies. o Partner closely with Regional Clinical Directors to support provider retention, engagement, and performance accountability. o Collaborate with schedulers, performance analytics teams, and leadership to streamline operations and improve patient access. o Address provider concerns, operational barriers, and workflow inefficiencies proactively. Qualifications + Education & Experience + Bacheloru2019s degree in healthcare administration, business, or related field required. + 3u20135 years of supervisory, operational, or administrative leadership experience in healthcare required. + Experience in primary care, home u2011 based care, or ALF/SNF settings strongly preferred. + Knowledge, Skills & Abilities + Strong understanding of healthcare operations, clinical workflows, and provider roles (MDs, NPs, PAs, RNs, MAs). + Knowledge of KPIs, quality measures, and value u2011 based care models. + Skilled in schedule optimization, geographic routing, and logistics planning. + Proficiency with EMR systems, Excel, and dashboard/analytics tools (e.g., Power BI). + Strong communication skills, with the ability to collaborate with clinical and operational leadership. + Demonstrated ability to lead regional teams across multiple locations. + Excellent problem u2011 solving, organizational, and time u2011 management skills. + Ability to work independently and make data u2011 driven decisions. + Travel 25-50% across assigned region About our Line of Business Abode Care Partners, an affiliate of BrightSpring Health Services, is a leading provider of integrated medical services, caring for individuals from post-hospitalization to home in various settings ranging from skilled nursing facilities, assisted living, independent living, group homes, and private homes. We bring quality medical care to older adults, people with complex conditions, people with special needs, and individuals with intellectual and/or developmental disabilities while increasing quality of life and safeguarding the dignity of those we serve. For more information, please visitFollow us onFacebook (,LinkedIn (, andX (. ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driveru2019s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at . Click here (for additional FAQ information. Job LocationsUS-OH-COLUMBUS US-KY-LOUISVILLE ID 2026-183982 Line of Business Abode Care Partners Position Type Full-Time

Created: 2026-03-04