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Patient Coordinator Dental Medicine

MSCCN - Boston, MA

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Job Description

Position Type Full-Time/Regular A Patient Coordinator administers thedaily desk operations to ensure excellent customer service and front-endoperations in the Specialty clinics for both patients and students whilemeeting educational and fiscal goals. This position strives to make eachphase of treatment a very positive experience for all patients from theinitial phone call on through the delivery of care to completion. Answerall incoming calls and direct as needed. Check messages and returncalls. Greet all scheduled patients, checking them in as arrivals andnotifying their doctors. Actively listens in the details of a patientcomplaint, provides feedback, recommends solutions, and reaches out tosupervisors in an effort to resolve issues as needed. Schedulingappointments ensuring continuity of care. Assisting patients withcoordination of department referrals. Answeringtreatment/billing/benefit questions. Triage emergency patients. Providessupport to each student with their patient care management issuesallowing them to devote their time to the delivery of patient care.Responsible to carry out the established business practices and policiesand procedures set forth by the Henry M. Goldman School of DentalMedicine Specific application Instructions: To apply, visit

Created: 2026-03-07

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