CRM Architect - INTL India
MSCCN - Pittsburgh, PA
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Job Description We are seeking a Senior Microsoft Dynamics 365 CRM Architect with deep expertise in the Microsoft Dynamics 365 CRM platform. In this role, you will be responsible for executing, driving, and owning development assignments through all stages of the software development lifecycleu2014from design through deployment and support. You will serve as a technical expert for Dynamics 365 CRM, with a strong focus on implementing and maintaining custom solutions. This role requires the ability to independently complete work assignments, propose effective solutions to business problems, and ensure high quality, secure, and scalable implementations. You are expected to have a strong understanding of Microsoft Dynamics CRM out of the box (OOTB) capabilities and remain current with upcoming platform changes and wave releases. You will apply modern web development best practices to deliver accessible, secure, and cross platform user experiences that meet enterprise standards. ________________________________________ Responsibilities u2022u2003Implement custom functionality in Microsoft Dynamics CRM, including Plugins, Workflows, API integrations, and Dataverse components u2022u2003Integrate Dynamics CRM with external services and enterprise applications u2022u2003Extend CRM capabilities through the creation of entities, forms, workflows, and reports u2022u2003Develop high quality, maintainable code following best practices with a focus on performance, security, and scalability u2022u2003Stay current with Microsoft Dynamics 365 updates, releases, and platform changes u2022u2003Package, manage, and merge customizations using Dynamics 365 solutions u2022u2003Use Git for source control and collaboration u2022u2003Troubleshoot issues, identify root causes, and develop/test solutions to ensure business, security, and quality requirements are met u2022u2003Proactively assess requested and in progress work to ensure alignment with project goals and best practices u2022u2003Communicate clearly with team members to ensure shared understanding of scope, effort, and technical approach u2022u2003Collaborate with QA and UAT teams, providing guidance on testing new features and functionality u2022u2003Participate in Agile ceremonies, including sprint planning, stand ups, reviews, and retrospectives u2022u2003Contribute to solution design, deployment, and architectural discussions u2022u2003Participate in code reviews to ensure quality and consistency across the team We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u2022 10+ years of experience in software development u2022 7+ years of experience with Microsoft Dynamics CRM, with a strong focus on Dynamics 365 channels and entities u2022 7+ years of experience building model driven apps and Power Automate flows u2022 7+ years of experience implementing business workflows and process automation u2022 7+ years of experience developing, deploying, customizing, and integrating Microsoft Dynamics CRM / Dynamics 365 u2022 7+ years of experience with Dataverse data modeling and entity design u2022 5+ years of experience developing efficient client side solutions using JavaScript, jQuery, Plugins, Workflows, and Custom Business Processes u2022 Working knowledge of ASP.NET applications, SSRS, and SSIS packages u2022 5+ years of experience with programming or scripting languages, including JavaScript and JSON u2022 Bacheloru2019s degree in Computer Science, Software Engineering, or equivalent professional experience u2022 Microsoft Dynamics 365 certifications u2022 Strong JavaScript development experience u2022 Ability to work effectively within complex and heavily customized CRM environments u2022 Excellent verbal and written communication skills u2022 Strong analytical and problem solving abilities
Created: 2026-03-04