Front Desk Administrative Coordinator

Job Description What We Do The DC Operations group serves as the SEIu2019s bridgehead in the national capital region. It is responsible for supporting SEI employees, clients, and guests. This includes executing the essential functions required to operate and maintain the Arlington office and facilities. Are you someone who values organization, motivation, and a strong focus on customer service? Do you take pleasure in engaging with others? Are you eager to contribute positively by fostering enthusiasm, professionalism, and a welcoming environment in an office setting? We invite you to apply and become a part of our team. Position Summary The Front Desk Coordinator will be supporting the Software Engineering Institute branch office by greeting all visitors to the Arlington, VA office and answering the main line into the facility. The Front Desk Coordinator will provide support for the SEI courses and service for the development of customer relationships and technology transition to the software engineering community in the Arlington office. The individual will help facilitate efficient/effective office and conference operations. This is a temporary-to-permanent position, with the opportunity for full-time employment based on performance and business needs. Requirements u2022 Independence and Proactivity : You have excellent organizational, analytical, reasoning and problem-solving skills. You can work independently and can meet deadlines while balancing competing priorities. You display a willingness to assume responsibility and exercise good judgment. u2022 Organization and Leadership : You are confident in developing effective processes, practices, and infrastructure to successfully support people and projects. You are able to multi-task in a fast-paced, collaborative environment. You maintain accurate and detailed records. u2022 Team Interaction : You have exceptional oral, written, and interpersonal communication skills. You can interact effectively with both the SEI and CMU communities as well as external customers. u2022 Continuous Improvement : You are self-motivated, and you are always working to learn new skills. You naturally look for ways you can improve your work environment, even when that means challenging the status quo. u2022 Policies, Procedures, and Tools : You are familiar with or able to quickly learn SEI and CMU policies and procedures. You are proficient in all Microsoft Office products. You can produce presentation materials in various formats. You look for and implement ways to streamline procedures. Duties: u2022 Direct support to the Washington Operations Manager, staff and guests : You will be the first interaction to all guests and visitors to the Arlington office as the Front Desk Coordinator responsible for welcoming and assisting all individuals who enter our facility. You will be responsible for managing all processes for catering for internal meetings and any events held in the Arlington office. You will prepare and submit purchase requests, travel requests and expense reimbursements. u2022 Operational support for training activities for Transition Services and other various customers : You will manage logistical aspects of course delivery including printing registration materials, assembling and maintaining inventory of course materials and supplies, set up and tear down of training facility, provide certificates to course instructors for signature. Support the Registration Team Lead for coordinating attendance lists, participant substitutions, transfers and cancellations, and assisting in the communications with instructors and attendees. u2022 Establishing and nurturing Division relationships : You will build and maintain relationships with both Arlington and Pittsburgh based staff in the facilities, security and IT departments. You will act as a Washington Operations ambassador within the SEI and beyond by actively promoting the SEIu2019s mission, vision and values. You will work with internal and external stakeholders to plan meetings, customer visits, conferences, and workshops by arranging for facilities and support as needed. u2022 Cross training and back-up to other positions within the Arlington office : You will participate in shipping/receiving duties, entering work orders, setting up conference and training rooms and conducting daily walkthroughs of the space. You may also provide administrative support to Arlington office staff including the technical staff from other departments. Knowledge, Skills and Abilities: u2022 Communication and Collaboration: You are an exceptional communicator and can interact collaboratively and diplomatically with customers and colleagues at all levels of experience and knowledge. You grasp the big picture, direction, and goals of an effort while having the natural ability to dig into the details on problems and provide support and direction. u2022 Dedication and Motivation: You can meet deadlines while multi-taskingu2013sometimes under pressure and with shifting priorities. You are self-motivated and can work independently as well as part of a team. You quickly learn new procedures, techniques, and approaches. u2022 Knowledge and Learning: You are a skilled and organized administrator, and you are eager to learn about the work that the Washington Operations team supports at the SEI. Other Requirements u2022 High school diploma with 3-5 years administrative experience u2022 Moderate travel to various locations to support the SEIu2019s overall mission. This includes within the SEI and CMU community, sponsor sites, conferences, and offsite meetings on occasion. (25% travel) u2022 You will be subject to a background check and must be eligible to work in the United States without Visa sponsorship. Joining the CMU team opens the door to an array of exceptional benefits. Benefits eligible ( employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance ( as well as a generous retirement savings program ( with employer contributions. Unlock your potential with tuition benefits (, take well-deserved breaks with ample paid time off ( and observed holidays (, and rest easy with life and accidental death and disability insurance. Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team ( to help navigate childcare needs, fitness center access ( , and much more For a comprehensive overview of the benefits available, explore our Benefits page ( . At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; itu2019s about finding the perfect fit for your professional growth and personal aspirations. Are you interested in an exciting opportunity with an exceptional organization? Apply today Location Arlington, VA Job Function Administrative Support and Coordination Position Type Staff u2013 Fixed Term (Fixed Term) Full Time/Part time Full time Pay Basis Hourly More Information: + Please visit u201cWhy Carnegie Mellon (u201d to learn more about becoming part of an institution inspiring innovations that change the world. + Click here ( to view a listing of employee benefits + Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran . + Statement of Assurance ( Interested in a career with Carnegie Mellon University but not finding anything that currently aligns with your interests, background, or experience? Learn how to sign up for Job Alerts (through your candidate profile. If your heart is in your work, come work with us. Carnegie Mellon University isnu2019t just one of the worldu2019s most renowned educational institutions u2013 itu2019s also a hotspot for some of the most talented doers, dreamers, and difference-makers on the planet. When you join our staff, youu2019ll become an important part of our mission to create a healthier, safer, and more just life for all. No matter what your role or location, youu2019ll connect and collaborate with dedicated, passionate colleagues u2013 and youu2019ll have the satisfaction of delivering work that truly matters. We cultivate a vibrant, welcoming environment where everyone is valued and encouraged to contribute and achieve. In addition to competitive benefits and a robust support network, youu2019ll have access to many tools and resources to sharpen your abilities and professional skills, as well as opportunities to engage and share perspectives with a dynamic and inspiring community of uniquely talented staff, faculty, students, and alumni. The future is awaiting your expertise and intellect. Come join the architects of whatu2019s next. Apply now. Learn more about Student Employment (. Please see Faculty Careers. ( For technical assistance, email HR Services () or call 412-268-4600. If you are an individual with a disability and you require assistance with the job application process, please email Equal Opportunity Services () or call 412-268-3930. Prospective Employee Disclosures (

Created: 2026-03-04