Manager of Integrated Case Management

Job Description The Manager of Case Management is responsible for overseeing the daily operations of case management services, with a strong focus on discharge planning, staff leadership, and operational performance. This role requires strong leadership and communication skills, as the Senior Manager regularly collaborates with patients, physicians, executive leadership, and the case management team to ensure alignment, highu2011quality outcomes, and effective patient flow. The Senior Manager ensures policy compliance, achievement of key performance metrics, and provides handsu2011on support when operational demands require it. Key Responsibilities u2003u2022 Oversee the daily operations of discharge planning, ensuring timely, safe, and efficient patient transitions u2003u2022 Manage staff scheduling and coverage, adjusting resources based on census, acuity, and operational needs u2003u2022 Lead the implementation and ongoing adherence to policies and procedures, ensuring compliance with organizational and regulatory standards u2003u2022 Partner with leadership and HR on hiring, onboarding, and performance management of case management staff u2003u2022 Monitor, track, and analyze key performance indicators (KPIs) to drive operational efficiency, quality outcomes, and continuous improvement u2003u2022 Collaborate with physicians, clinical teams, and executive leadership to address barriers to discharge and optimize patient flow Provide direct support on the floor as needed, stepping in during highu2011volume or highu2011acuity periods to ensure continuity of care and team support We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements - RN/LSCW License u2003- 1+ years of formal leadership experience (nurse manager, director of nursing, etc..) u2003- 1+ years of hospital experience Professional presence, can present themselves in front of a board of executives

Created: 2026-03-04