NOC Technician

Job Description We are seeking a dedicated NOC Technician to join our monitoring team, responsible for overseeing alerts and events across all networked systems in a 24/7/365 environment. This role includes after-hours support for the Service Desk, handling escalations, and answering third-party vendor calls during nights and weekends. The technician will follow up on automated tickets routed to departments and ensure timely resolution through coordination and documentation. Candidates must have experience with Active Directory, exposure to Linux and Windows systems, and familiarity with tools like Azure, SiteScope, and Zenoss. A minimum of 2 years NOC experience is required, with preference given to those holding an associate or bacheloru2019s degree and certifications such as Cisco or Security+. Training will be provided during a three-month day shift (8u20135), after which the technician will work closely with a full-time weekend night employee and cover shifts as needed. Flexibility is essential, as the role includes remote work with one in-office night, and the schedule runs Thursdayu2013Sunday nights, 6 PMu20132 AM, starting mid to late October. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements - 2+ years of experience working in a NOC u2003- 1-3 years of experience with Active Directory u2003- Familiarity with in Windows and Linux systems u2003- 1-2 years of customer support experience in a help desk or IT environment - CCNA or CCNP Bachelors Degree

Created: 2026-03-05