Loan Servicing Manager

About the Role: As a CBRE Loan Servicing Manager, you will be responsible for overseeing the team responsible for the management and servicing of small to medium-sized portfolios. This job is part of the Loan Servicing function. They are responsible for the administrative aspects of a loan from the disbursement of funds to the final payment. What Youu2019ll Do: + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. + Set and track staff and department deadlines. Mentor and coach as needed. + Serve as the point of contact and intermediary between master servicers and special servicers, commercial lenders, rating agencies, and borrowers. + Track the performance of assigned loan portfolios by providing efficient, timely, reliable, and courteous service to customers. + Prepare recommendations for lender consent items. This includes leases, loan assumptions, and other real estate-related issues. + Interpret loan documents and ensure compliance with loan servicing agreements. + Facilitate the monthly watch list reports and other lender-specific reporting requirements. + Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives. + Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans. + Identify and solve technical and operational problems of complexity. + Understand and recognize the broader impact across the department. + Improve and change existing methods, processes, and standards within the job discipline. What Youu2019ll Need: + Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, + and rewarding performance and retention is preferred. + Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. + Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, + multiple job disciplines, and department. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Extensive organizational skills and an advanced inquisitive mindset. + Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values u2014 respect, integrity, service and excellence u2014 and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. We offer a competitive compensation package, complete with benefits (Medical/Dental/Vision/401(k)/Disability/Paid holidays/vacation). Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. About CBRE Group, Inc. CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the worldu2019s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at Illinois Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training and experience. The minimum salary for the Intern position is $37.00 per hour and the maximum salary for the Intern position is $37.50 per hour. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our companyu2019s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Created: 2026-03-07